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Loan Operations Director
NBH Bank
linkedin
Kansas City Metropolitan Area
10-15 years
Not Disclosed
Full time
26 April 2026
Top Skills:
AccountingAiAnalytical SkillArmBankingBusiness AdministrationCComplianceConstructionEnterpriseFinancial CompensationFutureLoan ServicingMs OfficeOffice Of Foreign Asset ControlProcess ImprovementProject ManagementQuality AssuranceQuality ControlRegulatory ComplianceResource PlanningRisk ManagementStockTechnology Integration

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It starts with our culture ...



Common sense has never been common


.
If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn’t just see a number, they’d see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people’s lives and offer simple solution


s.
That's the basics of Relationships. Fairness. Simplicity®. When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildin


gs.
We have a long-standing commitment to Equity, Diversity and Inclusion. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at w


ork.
As the Director of Loan Operations, you will provide strategic leadership and oversight for a centralized Loan Operations Department, which includes Loan Documentation, Quality Assurance, Construction Draws, Loan Accounting/Servicing, Loss Share, Imaging, and Post Closing. This role is responsible for developing and implementing policies, processes, and resources to ensure operational excellence, regulatory compliance, and risk management across all lending prod


ucts.
Additionally, you will have the responsibility to lead and manage the Loan Operations team, including performance evaluations, organizational structure, and resource planning. Oversee all aspects of loan operations, including documentation, quality assurance, construction draws, loan servicing, quality assurance, and compliance. Collaborate with Relationship Managers, Legal Counsel, Compliance Officers, Internal Auditors, and Regulatory Agencies to ensure positive out

comes.Drive process improvement and technology integration, including AI implementation to enhance efficiency and accuracy. Prepare annual budgets, recommend salary adjustments, and maintain organizational charts. Manage integration of acquired banks into centralized operations, ensuring smooth transitions and adherence to standards. Partner with Enterprise Technology and vendors to optimize systems and vendor relationships. Maintain compliance with all applicable regulations, including BSA and OFAC requirements. Provide leadership in risk management, policy/procedural development, and quality control initia


tives.
All associates are expected to maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requir


ements.
Minimum Requi
rements: This position requires the following educational and/or job exp


  • erience:
    Bachelor’s degree in business administration, Accounting, Auditor or equivalent combination of education and related work ex
  • perience.15+ years of relevant job experience in risk-related field, bank regulatory agency or co
  • nsulting.10+ years of previous supervisory or management ex


perience.
Desire
d Skills: Ideal candidates for this position should possess some or all of the followi

  • ng skills:Master’s degree in business administration, Accounting, Auditor or equivalent combination of education and related work e
  • xperience.20+ years of relevant job experience in risk-related field, bank regulatory agency or c


onsulting.
Skills and
Abilities: Below is a general list of desired skills and abilities; this is not an exhau

  • stive list.Strong judgment and decision-maki
  • ng ability.Exceptional project management and multitask
  • ing skills.Excellent verbal, written, and interpersonal com
  • munication.Advanced analytical skills and attention
  • to detail.In-depth knowledge of banking regulations and loan
  • processes.Proficiency in MS Office (Word, Excel, PowerPoint

,

Outlook). Work E

nvironment:We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly, and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs. As such, we want to share the

  • following:We are committed to our core value of meritocracy and supporting our associates in growing within
  • their roleOffice setting with traditi
  • onal hours.When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arm
  • s overhead.An associate must be able to work overtime to the extent
  • necessary.Must be able to travel – estimated 10% - 25% o


f the tim

e.
Benefits:In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks. For more information about the benefits offered


click here.
If this is what you believe in, then you’re definitely right for us. Consider making an investment in us, so that we may invest in you and your b

right


future.APPLY