Lead Specialist, ServiceNow
KPMG US
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Job Description
KPMG is currently seeking a Lead Specialist, ServiceNow, E&T to join our Managed Services practice.
Responsibilities:
- Lead the design and implementation of ServiceNow solutions, ensuring alignment with business objectives, and oversee the development and customization of ServiceNow applications and workflows
- Explore and integrate AI-driven solutions within the ServiceNow platform to enhance automation, improve decision-making, and optimize service delivery
- Provide technical leadership and mentorship to development teams, fostering skills, growth, and collaboration, and collaborate with stakeholders to gather and analyze requirements, translating them into technical specifications
- Manage the lifecycle of ServiceNow modules, ensuring efficient and effective operation, and conduct technical reviews of design, code, and implementation to maintain high-quality standards
- Drive continuous improvement initiatives in ServiceNow functionality and performance, and troubleshoot and resolve complex technical issues within the ServiceNow platform
- Stay updated with the latest ServiceNow features and best practices to drive innovation and efficiency, and communicate effectively with business units and stakeholders, providing training and support to enhance ServiceNow adoption and utilization
- Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
- Minimum five years of recent professional experience leading ServiceNow projects
- Bachelor's degree in computer science, information technology, or related field
- Proven track record for leading ServiceNow projects and teams
- Strong proficiency in JavaScript, HTML/CSS, and AJAX
- Experience with ITIL processes and frameworks
- Excellent problem-solving and analytical skills, and strong communication, leadership, and interpersonal skills
- Ability to travel as needed
- Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
Follow this link to obtain salary ranges by city outside of CA:
https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=M320ADV_3_26 California Salary Range: $134710 - $268985
KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
About The Company
KPMG US
KPMG is one of the world’s leading professional services firms and the fastest growing Big Four accounting firm in the United States. With 75+ offices and more than 40,000 employees and partners throughout the US, we’re leading the industry in new and exciting ways. Our size and strength make us much more agile and responsive to changing trends.
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