Lead Product Manager, B2B Operations

Company Overview

Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

Job Category

Information Technology

Position Summary

This position is based in Nashville, TN and is not remote. The Product Manager, B2B Operations, leads the strategy, roadmap, and delivery of core TreadNet capabilities that support high-value B2B customer and operational experiences. This role translates customer and business needs into prioritized product investments and guides cross-functional teams through planning, development, release, adoption, and continuous improvement.

The Product Manager serves as the primary connection among business stakeholders, customers, Product, Technology, Sales, and Operations. The role owns the product backlog and is accountable for maximizing customer and business value, advancing product Objectives and Key Results (OKRs), and ensuring platform priorities align with broader portfolio objectives.

We are unable to offer sponsorship for this role. Full relocation assistance is being offered although a local candidate is preferred. The useable salary range for this position is in the $120,000 to $151,000 range plus 5 weeks of PTO annually and up to a 15% annual bonus based upon company performance.

Pay Range: $119,100.00 - $184,600.00

Responsibilities

• Own the TreadNet (Enterprise B2B e-commerce) Core product vision and roadmap, translating business strategy, customer needs, operational insights, and platform performance into measurable priorities and outcomes.
• Define and monitor product OKRs and success measures, including adoption, customer satisfaction, operational efficiency, platform performance, and business value.
• Communicate the product vision, roadmap, priorities, investment needs, and resource requirements across the organization.
• Own and continuously prioritize the product backlog based on customer value, business impact, risk, technical dependencies, and available capacity.
• Translate business and customer needs into clear epics, features for product owners.
• Lead product preparation for Pre-PI and PI planning in partnership with business, architecture, engineering, QA, data, UX, and operations teams.
• Guide product delivery from discovery and solution design through development, testing, implementation, and post-release evaluation.
• Partner with Scrum Masters and delivery teams to support effective sprint and PI execution, monitor progress, and resolve risks, roadblocks, and cross-team dependencies.
• Lead product reviews and release demonstrations, evaluate completed functionality, and incorporate stakeholder feedback.
• Lead platform governance and communicate product performance, completed objectives, upcoming priorities, risks, dependencies, and required decisions.
• Serve as the primary Product liaison across business, customer, technology, sales, operations, and dependent product teams.
• Manage strategic vendor relationships and facilitate cross-functional alignment, trade-off decisions, and escalations.
• Own internal and external release communications, including release notes, business impacts, timing, benefits, and required actions.
• Lead platform town halls, release briefings, and enablement sessions in partnership with Change Management, Training, Communications, and Support teams.
• Use customer feedback, analytics, operational data, support trends, and performance measures to identify and prioritize product improvements.
• Establish post-release monitoring and benefits-realization practices to evaluate outcomes and guide future investments.
• Coach Product Owners and advance product management, backlog, governance, and Agile practices across the portfolio.
  
  
  

Preferred Qualifications

• Experience with B2B commerce, dealer networks, fleet operations, order management, invoicing, or other order-to-cash capabilities.
• Experience with SAP Commerce, SAP ECC or S/4HANA, MuleSoft, AWS, enterprise data platforms, data lakes, data warehouses, or Tableau.
• Experience working with third-party development, platform, or application-management vendors.
• Product management, Agile, Scrum, or SAFe certification.
• At least ten years of progressive experience in product delivery, application development, digital transformation, technology, or a related field.
  
  
  

Minimum Qualifications

• Bachelor’s degree in business, technology, engineering, or a related discipline, or equivalent relevant experience.
• At least five years of product management experience involving enterprise or customer-facing digital platforms.
• At least eight years of progressive experience in product delivery, application development, digital transformation, technology, or a related field.
• Demonstrated experience leading large, multidisciplinary delivery teams and complex cross-functional initiatives.
• Proven ability to manage competing priorities, dependencies, risks, and stakeholder expectations.
• Experience in a scaled Agile delivery framework or Agile ways of working.
  
  
  

At Bridgestone, you are Free to Be

We believe people can only provide superior service and quality to others when they feel safe bringing their chosen version of themselves to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you are made of, because who you are is what we need.

What We Offer

At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you:

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow, through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and your long-term well-being.
• An effective and inclusive team.
  
  
  

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider all individuals for employment based on their unique merit and without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.