- Extensive experience in PLC, HMI, SCADA, and OPC UA
- systems, as well as industrial protocols like IEC60870-5-101/104, DNP3, MODBUS, and OPC standards.
- Strong network knowledge including DNS, DHCP, Firewall,
- Gateways, Routers, and IoT protocols such as MQTT, CoAP, and AMQP.
- Connecting and integrating industrial devices, machines, and equipment with the MES to enable real-time data collection and analysis.
- Analyzing the current manufacturing processes and systems to identify areas for improvement.
- Collaborating with cross-functional teams within a manufacturing organization, such as engineering, production, and IT, to ensure that the MES solution is aligned with the organization's goals and objectives.
- Troubleshooting and Root cause analysis for PLC/SCADA/HMI systems.
- Knowledge of Automation - manual processes and manual machines using PLC's and controllers, enabling them to transmit data to IIoT applications.
- Expertise in IT-OT integrations, utilizing industrial connectors such as Kepware and Ignition.
- Expertise on IIoT platforms for monitoring devices, measuring productivity, detecting anomalies, and tracking utilization.
- Expertise in PLC, SCADA, HMI programming.
- Understanding of Service Management & OT Service Management Processes.
- Monitoring functionality and availability of Industrial Tools, Enterprise System Management Tools and address issues promptly and notify customers.
- Provisioning and Lifecycle management of industrial devices.
- Service Catalogue Management (Hardware & Software), Application Store Management, Equipment qualification, Stock and Inventory Management.
- Monitoring the health of the Tools and resolve or escalate all issues via Incident Management process.
- Act as the Incident owner for all escalated infrastructure issues.
- Coordinate with OEM/Third party support teams to resolve device issues.
- Perform Device Health Status Check, resolution of connectivity issues, Driver and Firmware Management, RCA for device problems.
- Perform regular maintenance tasks in accordance with the applicable working instructions.
- Maintain and update service documentation.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.
Compensation and Benefits
A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
5-10 years96
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Job Description
Download Resume- Extensive experience in PLC, HMI, SCADA, and OPC UA
- systems, as well as industrial protocols like IEC60870-5-101/104, DNP3, MODBUS, and OPC standards.
- Strong network knowledge including DNS, DHCP, Firewall,
- Gateways, Routers, and IoT protocols such as MQTT, CoAP, and AMQP.
- Connecting and integrating industrial devices, machines, and equipment with the MES to enable real-time data collection and analysis.
- Analyzing the current manufacturing processes and systems to identify areas for improvement.
- Collaborating with cross-functional teams within a manufacturing organization, such as engineering, production, and IT, to ensure that the MES solution is aligned with the organization's goals and objectives.
- Troubleshooting and Root cause analysis for PLC/SCADA/HMI systems.
- Knowledge of Automation - manual processes and manual machines using PLC's and controllers, enabling them to transmit data to IIoT applications.
- Expertise in IT-OT integrations, utilizing industrial connectors such as Kepware and Ignition.
- Expertise on IIoT platforms for monitoring devices, measuring productivity, detecting anomalies, and tracking utilization.
- Expertise in PLC, SCADA, HMI programming.
- Understanding of Service Management & OT Service Management Processes.
- Monitoring functionality and availability of Industrial Tools, Enterprise System Management Tools and address issues promptly and notify customers.
- Provisioning and Lifecycle management of industrial devices.
- Service Catalogue Management (Hardware & Software), Application Store Management, Equipment qualification, Stock and Inventory Management.
- Monitoring the health of the Tools and resolve or escalate all issues via Incident Management process.
- Act as the Incident owner for all escalated infrastructure issues.
- Coordinate with OEM/Third party support teams to resolve device issues.
- Perform Device Health Status Check, resolution of connectivity issues, Driver and Firmware Management, RCA for device problems.
- Perform regular maintenance tasks in accordance with the applicable working instructions.
- Maintain and update service documentation.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.
Compensation and Benefits
A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.