The HR Generalist (HRG) is responsible for providing HR support and services to managers and employees The HRG acts as a key point of contact for employee relations, coaching, training, and supporting key HR processes.

This is a hybrid role based in Houston, TX, requiring in-office presence 3 days per week. Candidates must be located in the Houston area or willing to relocate.

Essential Duties And Responsibilities

Coaching Managers and their teams:

• Providing day-to-day coaching to help managers problem solve.
• Giving feedback on leadership style and change management.
• Offer coaching on career development, performance improvement, and navigating company policies to help employees maximize their potential and maintain a positive work environment.
  
  

Employee Relations

• Coaching managers to address conflicts and build/execute resolution plans.
• Investigating employee complaints/grievances and developing recovery plans.
• Actively managing and educating the progressive discipline program.
  
  

Talent Planning

• Support talent acquisition team and processes to ensure strong new talent and provide guidance on compensation, equity and workforce planning.
• Coach managers on career paths and development plans for their top performers.
• Actively partner with managers to identify underperforming employees and develop strategies for improvement.
• Support annual performance and talent review processes.
  
  

Data & Analytics

• Leveraging people analytics and reporting techniques to support business KPI’s and HR audits.
  
  

Policy And Procedures

• Translating HR policies and procedures to meet business needs.
• Executing HR processes locally with a standardized approach.
  
  

Training Content Delivery

• Providing management and employee training.
• Supporting annual HR processes, such as performance reviews and calibration.
  
  

Employee Well-being

• Supporting the social and psychological well-being of employees.
• Helping to deliver programs and initiatives related to employee well-being.
  
  

Employee/Manager Services (may Be In Conjunction With HRBP)

• Partner with immigration attorneys to facilitate the visa’s, green cards, work permits, etc.
• Completion and processing of employee life cycle changes
• Pre-Employment testing adjudication
• Employee welcome emails
• Exit Interviews
• Manager support during terminations
  
  

Miscellaneous

• Represent the assigned client group in various forums and discussions, while also serving as the HR liaison in client management meetings.
• Champion and participate in ad hoc HR projects.
• Undertake other duties as assigned, based on organizational needs and priorities.
  
  

Supervisory Responsibilities

This role does not have specific supervisory responsibilities.

Skills

Business Acumen:

• Contribute to the development of HR policies and procedures in line with an organization’s objectives and goals.
• Identify and interpret external business trends and best practices and apply them in their day-to-day operations.
• Keeping the internal customers in mind while devising strategies for the business to enhance customer satisfaction while personalizing their experience.
  
  

Data Literacy

• Ability to use HR metrics, KPIs, scorecards, and dashboards to make informed decisions.
• Focused on creating business value by effectively using data.
  
  

People Advocacy

• A culture and workplace champion
• Providing mentorship and support to them while helping them resolve a variety of issues.
• Develop an inclusive organizational culture that is aligned with employees’ values and morals.
  
  

Risk Management

• Assessing potential risks and working to manage and eliminate them.
• Manage risks around improper employee management, inefficient recruitment practices, and illicit employee behavior to reduce operational costs and enhance the employer brand.
  
  

Workplace Optimization

• Identify and understand employee needs at the workplace, build a strong digital employee experience, and analyze staffing needs.
• Support building workplaces that boost efficiency and productivity while optimizing costs.
  
  

Competencies

• Communication (active listening and verbal communication)
• Interpersonal skills
• Conflict management
• Teamwork
• Accountability
• Collaborative
• Agility
• Decisiveness
• Resilience
• Ability to work independently, as well as in a team environment.
• Collaboration
  
  

Education, Certifications & Experience

• Bachelor’s degree in Human Resources, Business, or related field
• 3-5 years’ experience as an HR Generalist or in a similar HR role
• Active Human Resources certifications, preferred (PHR, SPHR, SHRM-CP, or SHRM-SCP)
• Proficient in HR policies, practices, and employment laws
  
  

Physical & Environmental Conditions

• The work primarily involves sedentary work requiring sitting, bending, stooping, kneeling, and standing.
• Able to move around an office environment, as necessary.
• Able to lift and carry up to 10 pounds.
• Able to look at a computer screen for prolonged periods and operate the computer keyboard, and other office equipment requiring repetitive hand movement.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  
  

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