HR Change & Project Manager
JLL
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Job Description
Core Experience:
- Significant experience delivering complex change initiatives globally.
- Not only does it deliver strategic change management approaches, but also it is pragmatic in their approach and delivers operationally for the project too.
- Has experience in leading change management for new system implementations, organizational design changes and participating in projects across all HR CoE disciplines.
- Change Management
- Develop overall change management plan and approach.
- Lead & execute on all change management efforts for the project & support transition to BAU at the conclusion of project.
- Develop impact analysis for project changes in process, system, roles, behaviors, skills: Utilize content to inform detailed communication and engagement plans.
- Define and assess key stakeholders, and create and execute stakeholder plan to actively engage key supporters and resisters.
- Support planning and execution of adoption and sustainability plan to include measures of success.
- Consolidate change risks across all workstreams and escalate to Program Sponsor and/or Program Manager as appropriate.
- Consult and coach project teams in change management, sharing best practices and methodology used.
- Identify and manage anticipated and persistent resistance. Putting a plan in place to mitigate this.
- Document and communicate overall program change management status and risks on agreed upon cadence.
- Coaching project teams on change management and supporting on guidance for ad hoc projects as needed.
- Project management
- Project intake, scoping and business case creation
- Project Timeline, project plan creation and tracking
- Development of Project Governance
- Project meeting management and action tracking
- Project documentation, maintenance and reporting
- Risk/Issue/ Decision identification and mitigation
- Communications
- Develop communications and engagement plans for the project
- Partner with the communication lead to support planning and execution of communication plans
- Provide guidance to project Communications on best implementation/ engagement approach. Supporting on the creation of collateral to be used with employees.
- Training
- Develop training approach & documents where needed.
- Support training efforts through providing input, document requirements and support/feed into delivery of training.
- Create training collateral where required in collaboration with L&D teams
- Evaluate user readiness for project implementation.
About The Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.
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