General Manager Operations
Shermco Industries
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Job Description
About Shermco
Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Additionally, our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical, all done with an emphasis on safety and client service.
The General Manager will be responsible for overseeing the day-to-day operations of the company, this includes managing staff, ensuring efficient processes, and maintaining high levels of customer satisfaction.
Location: Onsite Nashville, TN
Manage and supervise staff, including hiring, training, coaching/mentoring, and doing performance evaluations
-Focus on standing up and scaling operations
-Foster and promote a positive culture within direct report team and collaborating teams
-Demonstrate Shermco’s Core Values throughout your work responsibilities including Commitment to Safety, Accountability for Performance, Commitment to Excellence, Service to our Customers
-Act as a guide for all members of the team to ensure the processes, procedures and standards are consistently delivered and adhered to, both at the department and Company level
-Develop and implement operational policies and procedures to ensure efficiency and effectiveness
-Collaborate with other departments to ensure seamless operations and customer satisfaction
-Ensure compliance with all relevant regulations and standards
-Ensure that the team regularly participates in and complies with Company safety programs; employees have necessary new hire safety training, and that annual or periodic safety training is completed for all department employees; assist in the development, implementation and enforcement of workplace safety policies and procedures and with investigations of any accidents/incidents occurring in the department.
-Ensure the satisfactory resolution of concerns or issues, intervening in the more complex or sensitive issues with respect to customers, contracts, human resources, or safety
-Manage budgets and allocate resources appropriately
-Monitor and analyze operational performance metrics to identify areas for improvement -Identify and implement new technologies and processes to improve operations
-Current P&L 2-3 million and expected growth to $30million future state
-Provide regular reports to senior management on operational performance and progress towards goals
-Occasionally perform field work to support the team and business needs
Bachelor's degree in business administration, operations management, electrical engineering preferred. MBA highly desired
-Any knowledge or experience in Industrial electrical testing, commissioning, engineering considered an asset, electrical testing and commissioning experience is preferred but not required
-Several years progressively responsible experience with at least 5 years of experience in a Senior Management/Operations Management role with P&L Management
-Strong leadership and management skills
-Results-oriented individual with the ability to interpret and effectively manage multiple and competing priorities and timelines.
-Excellent communication and interpersonal skills to effectively communicate with all types of staff, including laborers, trades, technical, professional, management and senior or executive management.
-A professional demeanor and a commitment to a high level of customer service
-Ability to analyze data and make informed decisions
-Experience with budget management and resource allocation
-Knowledge of relevant regulations and standards
-Experience with implementing new technologies and processes
-Must have Electrical and Technical expertise (testing/commissioning preferred/ NETA a plus)
-Be able to perform technical work when needed in the field.
EQUAL OPPORTUNITY EMPLOYER | DRUG-FREE WORKPLACE
Shermco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Shermco is a drug-free workplace.
NO AGENCIES PLEASE
About The Company
Shermco Industries
Shermco Industries is a provider of safe, reliable testing, repair, professional training, electrical outage planning, maintenance and analysis of rotating apparatus and electrical power distribution systems and related equipment for the light, medium, and heavy industrial base nationwide. Shermco specializes in industrial, utilities and wind generation technologies and the associated motors, generators, drives, switchgear and protective equipment. Founded in 1974 in Dallas, the company is comprised of two strategic business units; the Machine Services Division and the Engineering Services Division. Shermco's corporate location is in Irving, Texas, with service centers in Angleton, Austin, Cedar Rapids, Columbus, Des Moines, Houston, Minneapolis, Omaha, Port Arthur, San Antonio, Sweetwater, and Tulsa. Shermco Industries Canada is based in Regina, Saskatchewan, with service centers in Calgary, Edmonton, Saskatoon and Winnipeg. Shermco Industries has over 1200 full-time employees. The company is a member in good standing with the Electrical Apparatus Service Association (EASA), American Wind Energy Association (AWEA), Professional Electrical Apparatus Recyclers League (PEARL), and the InterNational Electrical Testing Association (NETA). Shermco is also a six time recipient of the ‘Best Places to Work' award, recognized by the Austin Business Journal as well as the Dallas Business Journal. For more information about Shermco Industries, visit www.shermco.com
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