Director of Human Resources
Crestline Hotels & Resorts
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Job Description
The Director of Human Resources is responsible for planning, developing, and implementing human resource-related initiatives for the entire hotel. This position provides consultation to the management team on staffing, compensation, training, benefits, and employee relations.
Key Duties & Responsibilities
- The Director of Human Resources directs and ensures the efficient administration and management of all human resources functions, including recruiting, training, wage/benefit administration, compliance with statuary requirements, and the execution of the associate's related activities.
- This individual provides each department with the personnel, guidance, and support necessary to achieve their guest service and business objectives.
- Develop, direct and oversee overall hotel recruitment and hiring strategies for all exempt and non-exempt positions.
- Support and uphold hotel philosophy concerning hiring, employee relations, supervision, and disciplinary action.
- Ensures that crucial education and training courses are delivered at the hotel in accordance with standards.
- Conducts employee orientation and management training as necessary.
- Coaches managers on effective ways to motivate employees, communicate performance expectations, discusses employee performance, and recognize exemplary service.
- Counsels managers and employees on effective ways to address and resolve employment-related issues.
- Encourages recognition of employee contribution by coordinating hotel-wide recognition programs.
- Maintain legal and accurate personnel files.
- Serve as a member of the Executive Committee and work closely with all Executive Committee members in supporting and achieving the hotel's goals and objectives.
- Ensure compliance with all state and federal employment laws.
- Bachelor’s Degree (Four Year College or University) preferred: or 5 Years Work Equivalent
- Five to seven years of progressive Human Resources experience. Must possess excellent computer skills, including, but not limited to, Microsoft Word, Excel, and PowerPoint.
About The Company
Crestline Hotels & Resorts
Crestline Hotels & Resorts, LLC manages 129 hotels, resorts, conference and convention centers with more than 18,300 rooms in 30 states and the District of Columbia. Crestline is among the largest independent hotel management companies in the United States. Crestline manages quality properties independently and under such well-regarded brands as Hilton, DoubleTree, Embassy Suites, Hampton Inn & Suites, Hampton Inn, Hilton Garden Inn, Homewood Suites, Hyatt House, Hyatt Place, Marriott, Westin, Courtyard, Fairfield Inn, Residence Inn, SpringHill Suites, AC Hotels, Aloft, and Sheraton as well as Private Label/Independent properties.
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