Director, Account Management
Mastercard
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Job Description
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Director, Account Management
Overview
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Imagine rolling up your sleeves with some of the world’s leading technology companies. The US Digital Partnerships Fintech team is responsible for cultivating strategic partnerships and managing our relationships with partners across the fintech ecosystem. We work with the biggest names in tech, e-commerce, and financial services to leverage Mastercard’s technological capabilities to solve real world problems for our partners and their customers, create new product propositions, and ensure seamless, secure and inclusive payments.
About The Role
In this role, you will devise strategies to work more effectively with payments ecosystem enablers, such as cloud-native payment processors and payment program managers.
- Own and manage a portfolio of strategic fintech partners, with accountability for revenue growth, pipeline development, and long-term partnership success.
- Identify client/partner needs and oversee the delivery of value-added solutions (fraud, identity, open finance, etc.) that address those needs.
- Analyze financial, payment, and market data to generate client-specific insights and strategic recommendations that drive revenue growth and partner value
- Collaborate with internal partners and customers to establish and execute annual business planning and quarterly review sessions to establish, monitor and report progress against joint objectives.
- Be the expert on your assigned clients’ capabilities and be ready to provide insight into a partner’s business, thinking strategically and broadly.
- Engage with senior executives across partner organizations to shape partner strategy and commercial agreements
- Negotiate complex partnership agreements, involving new products and pricing constructs
- Partner cross-functionally with product, legal, pricing, and network teams to structure and deliver integrated solutions
- Bachelor's degree required
- Strong written and verbal communication skills.
- Understanding of payments marketplace and market research to anticipate how Mastercard products and solutions can help drive a customer’s business.
- A blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems.
- Proven track record of managing and growing complex B2B partnerships
- Extensive experience managing complex B2B partnerships in fintech or payments
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Pay Ranges
O'Fallon, Missouri: $158,000 - $253,000 USD
Miami, Florida: $158,000 - $253,000 USD
New York City, New York: $190,000 - $304,000 USD
Purchase, New York: $182,000 - $291,000 USD
San Francisco, California: $190,000 - $304,000 USD
About The Company
Mastercard
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
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