Job Summary

As a Digital Sales Account Manager (Hunter), your primary goal will be to identify and convert existing accounts into Cloud Service Provider (CSP) customers with the longer-term goal of identifying net new logos for SoftwareOne. You will leverage your sales expertise to uncover new opportunities within these accounts, drive customer engagement, and achieve sales targets.  

 

This position is located on-site in Nashville, TN. 

 

Role & Responsibilities

 Account Hunting: 

• Proactively identify and pursue opportunities within existing accounts to uncover unmet needs and present new SoftwareOne solutions. 

• Collaborate with account managers and presales teams to convert opportunities into new sales. 

• Develop and execute strategic account plans to maximize revenue growth and customer retention. 

 

Customer Engagement: 

• Cultivate and maintain strong relationships with key stakeholders within existing accounts. 

• Regularly engage with clients to understand their evolving needs and present tailored CSP solutions. 

 

Sales Strategy Execution: 

• Implement targeted sales campaigns aimed at converting existing accounts to CSP customers. 

• Leverage data-driven insights to identify upsell and cross-sell opportunities within assigned accounts. 

• Track and manage opportunities within CRM systems to ensure timeline follow-up and deal closure. 

 

Service Delivery Excellence: 

• Serve as the primary point of contact for all CSP-related inquiries and requests from assigned accounts. 

• Coordinate with internal teams to ensure seamless service delivery and address client needs promptly. 

 

Performance Analysis and Reporting: 

• Monitor key performance metrics related to account conversions, customer engagement, and revenue growth. 

• Analyze data trends to identify areas for improvement and optimize sales strategies. 

 

Client Advocacy: 

• Represent the interests and feedback of clients to internal collaborators, acting as a trusted advocate. 

• Promote client success stories and best practices to inspire confidence and drive referrals. 

 

Organizational Alignment

• • The Digital Sales AM (Hunter) reports to the Digital Sales Director, AM Hunters. 
  • Ensure alignment with sales strategies to drive new business acquisition and expansion within SME customer segment. 
  • Foster collaboration with Pre-Sales teams to ensure flawless customer engagement and successful outcomes. 

Success Criteria

 

• Number of new business opportunities generated within existing accounts 

• Conversion rates of opportunities to sales 

• Overall revenue growth from the existing customer base 

 

What we offer

• Generous pay with bonus structure
• Independent environment without a lot of red tape where you are empowered to make decisions
• Substantial benefits package that includes:
  • • Full suite of medical coverage with A+ carriers, Dental, and Vision with strong employer contributions
    • Additional voluntary coverage available for Pets, Identity Theft Protection, Accident & Critical Illness
    • 401k program with employer matching 50% up to the first 10% of employee’s contributions
    • Wellness plan that includes credits to premiums and employer contributions towards the savings plan of your choice
    • Access to EAP and concierge services
    • Pre-paid legal at no cost
    • Abundant time off that includes paid holidays, floating holidays, your birthday off, a volunteer day, and discretionary time off (DTO)
    • Employee stock purchase plan
    • Learning and development opportunities galore
    • Tuition reimbursement
    • And much more!
    • Specific to Milwaukee-based office employees: company-paid parking 

• Winning culture, inclusive environment, and friendly people all over the world
• A remote-friendly organization, with colleagues working remotely either part or full-time

As a culture-first organization, being together is how we learn and grow. We come together in person for at least 4 days for collaboration, support, and to have some fun. 

Job Requirements

What you offer

• Located in Nashville, TN (or willingness to relocate) 

• 2-3+ years of sales experience with a proven capacity to hunt within existing accounts as well as net new logos 

• Knowledge of SoftwareOne’s service offerings, with the ability to articulate the advantages of converting Enterprise Agreements (EAs) to CSPs 

• Strong verbal communication and negotiation 

• Customer onboarding and handling 

• Relationship building 

• Resilience and ability to face rejection 

• Experience with CRM systems is a bonus 

• Key Sales Competencies & Behaviors of Generating Opportunities, Understanding Client Needs, Developing Relationships, Delivering Value Propositions, Overcoming Objections, Teaching & Advising, and Navigating the Deal are demonstrated through the Company’s Competency Assessment. 

 

The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons.

 

We are not able to consider candidates residing in the state of Hawaii currently.

Company description

Why SoftwareOne?

For over 30 years SoftwareOne has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues. The global nature of our organization allows us to adapt and commit to these values unique to the culture and business needs of each location.

 

What you should know about us:

Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people. This is what makes SoftwareOne successful.

Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond every day. Our culture is unique, and I believe that having the right people and empowering them to succeed, is the absolute key to our success. -Patrick Winter, Founder.

 

What we expect from our employees:

Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering world-class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble, have a remarkably high degree of Integrity and are simply not interested in politics. Our leaders operate with a high level of Discipline but are able to work at Speed manage change in a global economy.

 

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.