Title: Business Analyst – Claims (Guidewire ClaimCenter)

Type: 6-Month Contract-to-Hire

Schedule: Hybrid - 3 days on site

Location

This role is hybrid and can sit out of the following offices:

• Chicago, IL
• Dallas-Fort Worth (Plano), TX
• Houston, TX
• Milwaukee (Wauwatosa), WI
• New York, NY
• Omaha, NE

Overview

Insight Global is seeking 2 Business Analysts with strong Property & Casualty claims experience to support enhancements within Guidewire ClaimCenter.

This is a claims-first role — deep understanding of the end-to-end claims lifecycle is critical.

Must-Have Experience

• 2+ years working directly with claims operations
• Strong understanding of the full claims lifecycle
• Background in Property & Casualty (P&C) claims
• Workers’ Comp or Specialty lines preferred
• Experience:
• Gathering requirements from claims stakeholders
• Writing user stories, business requirements, and acceptance criteria
• Supporting UAT and validating solutions against claims workflows
• Ability to act as a bridge between business (claims) and IT teams
• Experience working in an Agile environment

Nice to Have

• Guidewire ClaimCenter experience (functional / BA side)
• Exposure to low-code / no-code configuration
• Experience identifying or proposing claims process improvements

Day-to-Day Responsibilities

• Partner with claims teams to identify system enhancements and issues
• Translate operational needs into ClaimCenter requirements
• Collaborate with Product Owners, Developers, and QA teams
• Support backlog refinement, sprint ceremonies, demos, and UAT