Business Operations Lead, Amazon Air Cargo
Amazon
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Job Description
Would you like to be part of a team focused on helping increase the adoption of Amazon Air Cargo across the United States? Amazon Air is looking for a Business Operations Lead to help drive the growth of Air Cargo customers. Do you have the business savvy, organization skills, and ability to collaborate across multiple business owners to help establish Amazon Air as the premier air cargo provider? If so, come join us!
As the Business Operations Lead on our Sales Operations team, you will have the exciting opportunity to be part of a growing team whose goal is to make it seamless for customers to do business with Amazon Air Cargo. The Business Operations Lead will 1/ lead process improvement programs in a) invoicing and payments, b) revenue forecasting and planning, and c) cost optimization and 2/ drive the business forward via Weekly Business Review (WBR) and goal setting. You should be a self-starter, comfortable working directly with customers, possess exceptional organizational skills, capable of creating simple, scalable solutions to difficult problems, and thrive in a fast paced and dynamic environment.
Key job responsibilities
- Own Amazon Air Cargo's invoicing function
- Integrate invoicing into the customer onboarding process
- Minimize Amazon Air Cargo's invoice debt
- Organize stakeholders and programs to address customer disputes
- Build and improve revenue forecasting and reporting mechanisms
- Build and improve weekly business review (WBR) mechanisms
- Build and improve annual/monthly goal-setting mechanisms
- 5+ years of Microsoft Excel experience
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience with sales CRM tools such as Salesforce or similar software
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- 5+ years of finance, business management and sales operations experience
- Experience working within a high-growth, technology company
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, KY, Erlanger - 88,100.00 - 154,100.00 USD annually
USA, TN, Nashville - 79,300.00 - 138,700.00 USD annually
USA, WA, Bellevue - 88,100.00 - 154,100.00 USD annually
Company - Amazon.com Services LLC
Job ID: A10452635
About The Company
Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
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