Profile

We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only).

Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.

Veterans, Reservists, Guardsmen, and military family members are encouraged to apply!

Job Summary

The Senior Business Analyst is customer focused and facilitates turning data into information to drive business processes and monitoring. The position collaborates to ensure relevant analysis and complete, timely reporting is provided to meet TriWest business needs and Government’s Healthcare requirements. Facilitates meetings, identifies, collects, organizes and prioritizes data requirements and business processes changes to meet reporting requirements. Clarifies complex business issues and recommends solutions. Advocates business process improvement through data analysis, process change and technology application.

Education & Experience

Required:

• Bachelor's degree in Business or any other relevant degree or equivalent experience
• U.S. Citizenship
• Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation
• 3 - 5 years’ experience in a Business Analyst or data analysis role
• Increasing involvement in moderate to complex projects
• Experience with process flow documentation and design
  
  

Preferred

• 2 - 5 years’ experience in a healthcare environment
• TRICARE Analyst experience
  
  

Key Responsibilities

• May lead project team assignments of moderate scope requiring expert technical skills or good understanding of business functions. Coaches, mentors and trains team members.
• Key member of business analytics team requiring expert technical skills or good understanding of business functions. Documents the reporting process; works collaboratively with team members.
• Responds under short turnaround times to provide data and answer detailed questions on data and trends.
• Effectively educates end users on what reports mean by telling the story behind the report.
• Develops, delivers, and maintains quality IT solutions to support business processes, in line with IT guidelines and architectures.
• Balances clients' business requirements and preferred technical architecture. Recommends creative and innovative solutions to business or technical problems. Provides client support for operation systems consistent with service level agreements (SLA's). Ensures work is technically sound and in compliance with established quality and timeliness standards.
• Simplifies or eliminates low value-added work processes.
• Takes active steps to increase understanding of client's business environment, priorities and processes, and emerging technology issues.
• Delivers analysis/reporting product and support while managing clients’ expectations. Interfaces with customer and other departments to ensure project objectives are achieved. Interacts with vendors on routine testing matters.
• Analyzes and identifies core business processes for application design.
• Communicates issues openly, honestly, and timely with peers, management and customers.
• Prepares and presents new initiatives to senior leadership to help obtain buy-in and support.
• May work with vendors to clarify and resolve tool/software functionality issues.
• Participates in the definition, implementation, and execution of best-practices.
• Regular and reliable attendance is required.
  
  

Competencies

Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.

Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.

Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.

Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.

Information Management: Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions.

Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.

Technical Skills: Understanding of system/process engineering concepts; ability to fully understand business functions and need, priorities, processes and emerging technology issues.

Working Conditions

Working Conditions

• Works in a standard office environment, with minimal travel
• Works non-regular hours as required
  
  

Company Overview

Taking Care of Our Nation’s Heroes.

It’s Who We Are. It’s What We Do.

Do you have a passion for serving those who served?

Join the TriWest Healthcare Alliance Team! We’re On a Mission to Serve®!

Our job is to make sure that America’s heroes get connected to health care in the community.

At TriWest Healthcare Alliance, we’ve proudly been on that important mission since 1996.

DoD Statement

Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.

Benefits

We’re more than just a health care company. We’re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

• Medical, Dental and Vision Coverage
• Paid time off
• 401(k) Retirement Savings Plan (with matching)
• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
• Tuition reimbursement
• Paid volunteer time
  
  

TriWest job postings typically include a salary range, which can vary based on the specific role and location, but generally this position ranges from around $96,000 - $101,000 per year.

Equal Employment Opportunity

TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.