Your Responsibilities
- Monitors claims activities and results, facilitating the resolutions of claims as needed
- Functions as liaison between Clients and insurance carriers, advocating for the best outcome for the Client while respecting Insurance Carrier
- Ensures the accuracy and completeness of claim forms
- Reviews claim status, action plans, and reserves by applying advanced problem solving skills
- Challenges adjusted as warranted, while advocating the best outcome for Client in accordance with Lockton Company service standard
- Coordinates and perform cost containment surveys to evaluate Client’s existing cost management programs
- Negotiates changes in reserves for a positive Client outcome
- Provides status reports to Clients, also ensuring internal Clients are well informed
- Analyzes data from claims carriers, generates reports with findings, and recommends a business plan and strategy for current and prospective Clients
- Evaluates Client’s existing claim program and Client needs
- Develops and implements Claims Management Programs, with periodical post-implement reviews
- Coordinates Client meetings to review claims programs
- Develops yearly service plans for each Client’s policy
- Coordinates and attends regularly scheduled claims review meetings with Clients
- Develops audit sheets, summarized findings and calculations with a writer report
- Leads wrap-up audit meetings
- Reviews loss history, providing recommendations to improve Client position
- Cultivates strong working relationships with stakeholders, including: Clients, Producers, Client service staff, and Carriers
- Researches industry trends and governmental regulations
- Performs other responsibilities and duties as needed
- Bachelor of Arts or Sciences degree in business field, related field, or equivalent practical insurance claim management experience
- Substantial knowledge of the practices and procedures of Third Party Administrators, and the skill to effectively develop long term partnerships that meet client expectations and needs
- Proven experience in the evaluation of the accuracy of property and casualty claim reserving practices
- Strong knowledge the evaluation, interpretation and communication of insurance claims and coverage
- Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
- Strong verbal and interpersonal communication skills required
- Understands industry trends and governmental regulations
- Ability to complete continuing education requirements as needed
- Ability to attend company, department, and team meetings as required, including industry training sessions
- Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
- Ability to efficiently organize work and manage time in order to meet deadlines
- Ability to travel by automobile and aircraft
- Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
- Ability to work on a computer for a prolonged amount of time
- Ability to work outside of normal business hours as needed
- Legally able to work in the United States
Associate Claims Consultant
Lockton
linkedin
Kansas City, MO
5-10 years Not Disclosed
Full time
24 April 2026
Top Skills:
AuditClaim ManagementClient MeetingClient ServiceCompany PolicyCost ContainmentCost ManagementIndustry TrendInsurance ClaimMicrosoft OfficeOffice SuiteService Standard
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Job Description
Download Resume
Your Responsibilities
- Monitors claims activities and results, facilitating the resolutions of claims as needed
- Functions as liaison between Clients and insurance carriers, advocating for the best outcome for the Client while respecting Insurance Carrier
- Ensures the accuracy and completeness of claim forms
- Reviews claim status, action plans, and reserves by applying advanced problem solving skills
- Challenges adjusted as warranted, while advocating the best outcome for Client in accordance with Lockton Company service standard
- Coordinates and perform cost containment surveys to evaluate Client’s existing cost management programs
- Negotiates changes in reserves for a positive Client outcome
- Provides status reports to Clients, also ensuring internal Clients are well informed
- Analyzes data from claims carriers, generates reports with findings, and recommends a business plan and strategy for current and prospective Clients
- Evaluates Client’s existing claim program and Client needs
- Develops and implements Claims Management Programs, with periodical post-implement reviews
- Coordinates Client meetings to review claims programs
- Develops yearly service plans for each Client’s policy
- Coordinates and attends regularly scheduled claims review meetings with Clients
- Develops audit sheets, summarized findings and calculations with a writer report
- Leads wrap-up audit meetings
- Reviews loss history, providing recommendations to improve Client position
- Cultivates strong working relationships with stakeholders, including: Clients, Producers, Client service staff, and Carriers
- Researches industry trends and governmental regulations
- Performs other responsibilities and duties as needed
- Bachelor of Arts or Sciences degree in business field, related field, or equivalent practical insurance claim management experience
- Substantial knowledge of the practices and procedures of Third Party Administrators, and the skill to effectively develop long term partnerships that meet client expectations and needs
- Proven experience in the evaluation of the accuracy of property and casualty claim reserving practices
- Strong knowledge the evaluation, interpretation and communication of insurance claims and coverage
- Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
- Strong verbal and interpersonal communication skills required
- Understands industry trends and governmental regulations
- Ability to complete continuing education requirements as needed
- Ability to attend company, department, and team meetings as required, including industry training sessions
- Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
- Ability to efficiently organize work and manage time in order to meet deadlines
- Ability to travel by automobile and aircraft
- Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
- Ability to work on a computer for a prolonged amount of time
- Ability to work outside of normal business hours as needed
- Legally able to work in the United States