Job Description
*In-office position*
TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Account Manager to join our growing team. As an Account Manager you will be responsible for partnering with the business development team to ensure the long-term success of our customers by acting as the liaison between customers and cross-functional internal teams. As the Account Manager, you will communicate new enhancements, integrations, TSD developments, campaigns and news to clients, maintain accurate and up to date data in CRM, and help manage the post sales process through implementation and delivery.
Responsibilities Will Include, But Are Not Limited To
Training
On the job training.
Requirements
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
*In-office position*
TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Account Manager to join our growing team. As an Account Manager you will be responsible for partnering with the business development team to ensure the long-term success of our customers by acting as the liaison between customers and cross-functional internal teams. As the Account Manager, you will communicate new enhancements, integrations, TSD developments, campaigns and news to clients, maintain accurate and up to date data in CRM, and help manage the post sales process through implementation and delivery.
Responsibilities Will Include, But Are Not Limited To
- You will ensure communication and customer satisfaction for existing accounts and will develop relationships within your assigned territory/account list.
- Manage the long-term health of our customer base and identify areas of risk and ensure retention.
- Make daily strategic calls to locations aligned with senior account managers’ OEM or Auto Groups and inside sales reps account lists.
- Proactively call key accounts in scheduled areas of professional service traveler visits to identify and execute growth opportunities within existing accounts.
Training
On the job training.
Requirements
- College Degree preferred
- Must have 1+ years of experience in software sales
- Industry experience in car rental, dealership, or travel preferred
- Ability to travel 25% across the US
- Bilingual in Spanish preferred
- Excellent customer service and relationship building skills
- Proficient in MS Office products
- Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Professional development and training
- Promotion from within
- Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.
- Paid vacation and sick days
- Eight paid holidays
- Referral bonuses
Account Manager
The Reynolds and Reynolds Company
linkedin
Boston, MA
0-2 years 75K-80K
Full time
26 April 2026
Top Skills:
Business DevelopmentCrmCustomer SatisfactionCustomer ServiceInside SaleMs OfficeSaleWork Schedule
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Job Description
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Job Description
*In-office position*
TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Account Manager to join our growing team. As an Account Manager you will be responsible for partnering with the business development team to ensure the long-term success of our customers by acting as the liaison between customers and cross-functional internal teams. As the Account Manager, you will communicate new enhancements, integrations, TSD developments, campaigns and news to clients, maintain accurate and up to date data in CRM, and help manage the post sales process through implementation and delivery.
Responsibilities Will Include, But Are Not Limited To
Training
On the job training.
Requirements
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
*In-office position*
TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Account Manager to join our growing team. As an Account Manager you will be responsible for partnering with the business development team to ensure the long-term success of our customers by acting as the liaison between customers and cross-functional internal teams. As the Account Manager, you will communicate new enhancements, integrations, TSD developments, campaigns and news to clients, maintain accurate and up to date data in CRM, and help manage the post sales process through implementation and delivery.
Responsibilities Will Include, But Are Not Limited To
- You will ensure communication and customer satisfaction for existing accounts and will develop relationships within your assigned territory/account list.
- Manage the long-term health of our customer base and identify areas of risk and ensure retention.
- Make daily strategic calls to locations aligned with senior account managers’ OEM or Auto Groups and inside sales reps account lists.
- Proactively call key accounts in scheduled areas of professional service traveler visits to identify and execute growth opportunities within existing accounts.
Training
On the job training.
Requirements
- College Degree preferred
- Must have 1+ years of experience in software sales
- Industry experience in car rental, dealership, or travel preferred
- Ability to travel 25% across the US
- Bilingual in Spanish preferred
- Excellent customer service and relationship building skills
- Proficient in MS Office products
- Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Professional development and training
- Promotion from within
- Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.
- Paid vacation and sick days
- Eight paid holidays
- Referral bonuses