Role & responsibilities

• Drive business growth for both topline and bottom-line in the Zone.
• Develop and execute the annual operating plan, including revenue and cost forecasting.
• Achieve monthly, quarterly, and annual sales targets by generating revenue from existing paid members.
• Ensure timely delivery of services, maintaining high standards for client satisfaction.
• Analyze customer feedback to gather business intelligence, assess core service benefits, and ensure high client satisfaction.
• Establish a robust system for maximizing customer retention.
• Recruit, train, and develop a proactive, consultative client servicing team focused on delivering exceptional customer experiences.

Preferred candidate profile

• MBA graduate with strong academics
• 6+ yrs. of experience in Sales / Acquisition / Retention
• Preference for candidates with team handling experience of 100+ team members in last 4yrs
• Candidate must have geographical knowledge of their respective applied location.