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Tata Consultancy Services
naukri
Pune
1-5 years
Not Disclosed
Full time
28 April 2026
Top Skills:
Uk ProcessNon Voice ProcessWeb ChatNon VoiceInternational Chat ProcessChat ProcessInternational BpoChatUs ProcessInternational ProcessChat SupportTyping SpeedDoeRecruitment

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Greetings from TCS BPS!!


Job Summary:

Process: Web Chat

Interview Virtual

Location Pune

Shift Flexible with any shift


Desired Candidate Profile


  • Minimum 2+ year of experience in UK/US chat processes (mandatory), exposure to Insurance client would be an added advantage
  • Strong customer resolution mindset with proven experience in delivering positive customer interactions.
  • Excellent communication skillsboth verbal and written.
  • Strong typing skills and ability to multitask in a fast-paced chat environment.
  • Ability to handle sensitive customer information with professionalism and accuracy.

"TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If you notice the above, please bring it to our attention immediately.