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Walk-in || Hiring For Semi Voice Process Associates
Firstsource
naukri
Bengaluru
0 - 3 years
1L-3L
Full time
30 April 2026
Top Skills:
Customer HandlingUk ProcessCustomer SupportInternational ProcessSemi VoiceBlended ProcessSolving QueriesCustomer RetentionChat SupportChatCustomer QueriesQuery ResolutionInternational Chat ProcessChat ProcessWeb ChatCustomer ServiceBankingBpoChat SupportCompany PolicyCustomer SatisfactionVoice Process

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Job Description iconJob Description
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Job Title: International Semi Voice Process Executive (UK Process)


Location: Bangalore (Work from Office)

Timings - 12pm to 4pm


Venue- Firstsource Solutions Limited Unit-202, 2nd Floor, Block A, Brigade tech gardens Brigade Properties Private Limited, Brookefields, Kundalahalli Whitefield, Marathahalli, Bengaluru, Bengaluru Urban Karnataka - 560037


Job Description: We are hiring for an International Chat Process (UK) role. The candidate will be responsible for handling customer queries from UK-based clients, providing accurate solutions, and ensuring a high level of customer satisfaction.


Key Responsibilities:

  • Handle chats with UK customers
  • Understand customer queries and resolve them efficiently
  • Maintain clear and professional communication
  • Ensure quality standards and customer satisfaction
  • Adhere to process guidelines and company policies

Requirements:

  • Excellent verbal and written communication skills in English
  • Ability to understand the UK customer requirements
  • Flexible to work in UK rotational shifts
  • 1+ years of experience in chat support
  • 1+ years of experience in Banking Process - BPO
  • Freshers are not eligible to apply

Work Details:

  • 5 days working
  • Work from office (Bangalore)

Interested candidates should walk into office with resume and mention HR Bhanumathi on the resume as the reference without fail


Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.