Job Purpose


IT PMO (Partnerships BFDL): Own end-to-end solutioning, system architecture, and API-led partner integrations, driving cross-system delivery from requirement discussions to go-live across the BFL

Duties and Responsibilities

Drive end-to-end solutioning for BFDL integrations, covering JV and co-lending journeys across PL/BL/Prof flows

Lead detailed requirement discussions with BFDL teams, translating into US/UD aligned to BFL partnership framework

Design and own integration architecture across BFDL systems Partner MW HMW/3-in-1 MW SFDC Pennant LMS

Define and govern BFDL-specific API flows including Create Application, KFS generation, Cancel, Status, Webhooks, and Additional Info APIs

Ensure correct mapping of BFDL data fields, product configurations, and BRE logic across SFDC and Middleware layers

Act as solution SPOC for BFDL, coordinating with API, DB, Middleware, SFDC, BRE, and Data Lake teams for seamless delivery

Drive BFDL partner onboarding, including API specs alignment, CUG/UAT execution, webhook setup, and production readiness

Ensure compliance with RBI DLG for BFDL journeys, including consent capture, attribution logic, and audit trail readiness

Manage end-to-end delivery timelines for BFDL, tracking dependencies like SFDC Convert, API readiness, and partner callbacks

Lead UAT readiness for BFDL flows, including test data setup, journey validation, defect closure, and go-live sign-offs

Monitor BFDL funnel metrics, disbursal flows, and API performance, ensuring scalability and stability post go-live training to IT staff and end-users on SCCM and Intune usage and capabilities

Key Decisions / Dimensions

Solution Design Across Systems: Defining scalable integration architecture across BFDL PMW HMW/3-in-1 SFDC LMS while balancing speed vs reusability

Managing Changing Requirements: Handling evolving BFDL/COE requirements and deciding scope freeze vs CR during UAT and delivery phases

Dependency Timeline Control: Navigating critical dependencies (SFDC Convert, APIs, partner readiness) and deciding parallel vs sequential execution

Partner Readiness Go-Live Calls: Driving BFDL partner integration (APIs, webhooks, mapping) and taking go-live decisions despite partial readiness

Compliance Data Accuracy: Ensuring RBI DLG compliance, correct data mapping, and reconciliation across systems without impacting business timelines

Major Challenges

Complex cross-system delivery dependencies: Managing integrations across BFDL, Middleware, SFDC, and LMS with evolving requirements, partner readiness gaps, and limited control over external teams

Balancing accuracy, compliance timelines: Ensuring correct data mapping, reconciliation, and RBI DLG compliance while still meeting aggressive go-live and business delivery timelines

Required Qualifications and Experience


Qualifications

Bachelors degree in Engineering / Technology; MBA preferred

47 years of experience in IT PMO / Product / Solution roles (preferably BFSI / Fintech)

Strong conceptual understanding of API architecture and system integrations

Knowledge of co-lending / JV lending models and digital lending ecosystem

Familiarity with RBI Digital Lending Guidelines (DLG), consent management, and compliance frameworks

Understanding of Agile methodologies, requirement documentation (US/UD/BRD)
Work Experience

Experience working on BFL Partnership Architecture (Partner Systems PMW HMW / 3-in-1 MW SFDC Pennant LMS)

Hands-on involvement in API integrations (Create Application, KFS, Status, Cancel, Webhooks, Additional Info APIs)

Experience in solutioning and system design for co-lending/JV journeys, preferably with BFDL or similar partners

Working knowledge of SFDC (LOS), Middleware layers (PMW/HMW), and LMS (Pennant)

Exposure to BRE logic, offer generation, and credit decision workflows

Experience in partner onboarding, API integration testing (CUG/UAT), and go-live execution

Hands-on experience in UAT cycles (IT + Biz), test data setup, and defect management

Experience in data mapping, reconciliation, and multi-system data validation

Ability to manage cross-functional coordination across Dev, Middleware, SFDC, Risk, and Partner teams

Experience in tracking funnel metrics, API performance, and system KPIs