SF Marketing Cloud Business Analyst
Persistent Systems
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Job Description
We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what?s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.
Our disruptor?s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth. Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report. We named a Leader in the Everest Group Private Equity (PE) Services PEAK Matrix? Assessment 2026 and Software Product Engineering PEAK Matrix? Assessment 2026.
About Position
We are looking for an Advanced Salesforce Marketing Cloud Business Analyst who can build and test emails using Email Studio, Content Builder, etc.
- Role: SF Marketing Cloud Business Analyst
- Location: All Persistent Locations
- Experience: 8 to 12 years
- Job Type: Full Time Employment
- Development Configuration: Build and test emails using Email Studio, Content Builder, HTML/CSS. Assist in developing simple personalization using AMPscript. Configure segmentation filters, lists, and data extensions. Support updates to Journey Builder programs and triggered sends.
- Data Automation Support: Help create and maintain Data Extensions, import activities, and automations. Write basic SQL queries for segmentation and reporting. Assist in monitoring automation performance and resolving basic errors.
- Campaign Execution Support: Support setup of email campaigns, triggered sends, and recurring journeys. Assist in QA/testing for rendering, links, data, and personalization. Work with marketing teams to ensure correct audience, subject line, and send strategy.
- Documentation Maintenance: Maintain technical documentation (DEs, queries, automations). Support platform hygiene (naming conventions, folder management, asset organization).
- Basic understanding of: Email Studio, Journey Builder, Automation Studio, HTML, CSS (for creating/editing emails) SQL (basic SELECT, WHERE JOIN preferred) AMPscript fundamentals
- Exposure to REST/SOAP APIs (nice to have)
- Familiarity with marketing automation or CRM tools is a plus.
- Certifications (Preferred) Salesforce Marketing Cloud Developer (nice to have)
- Competitive salary and benefits package
- Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
- Opportunity to work with cutting-edge technologies
- Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
- Annual health check-ups
- Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
- We support hybrid work and flexible hours to fit diverse lifestyles.
- Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
- If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment
- Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.? Salesforce Marketing Cloud - MC Advanced Cross Channel,Salesforce Platform
About The Company
Persistent Systems
We're a trusted partner in Digital Engineering and Enterprise Modernization, leveraging deep technical expertise to help clients stay ahead. Our solutions empower clients to outpace competition. Partnering with industry leaders worldwide, including top US companies and banks, we drive innovation across Healthcare and Life Sciences; Banking, Financial Services, and Insurance; Software and Hi-Tech; and Emerging Verticals. Our innovative approach and client focus led to $1,186.0M revenue in FY24, with 14.5% Y-o-Y growth. With 23,800+ global team members across 21 countries, we are empowering industry leaders worldwide with transformative technology solutions. Recognized as the âMost Promising Companyâ of the Year at CNBC-TV18 India Business Leader Awards 2023 and a Leader in Everest Group's Talent Readiness for Next-Generation IT Services PEAK MatrixÂŽ 2023, we also received four 2023 ISG Star of Excellence⢠Awards for excellence in customer service. Our high employee satisfaction, with over 94% approving of the CEO and 89% recommending us, reflects our commitment to our team. â We foster an environment where employees accelerate personal and professional growth, drive positive impact through cutting-edge technology, and enjoy collaborative innovation with diversity and work-life balance at the core. Join us in shaping the future with the best in the industry.
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