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ServiceNow ITOM (Developer/Lead''''''''s/Architect''''''''s)
Capgemini
naukri
Pune
9-14 years
Not Disclosed
Full time
05 May 2026
Top Skills:
JavascriptSccmSoapBusiness OperationsServicenowSensorsApisAiCloudRestOperationsDesignItomScriptingApiCloudData IntegrityEnterpriseJavascriptRestScriptingServerServicenowSoap

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Job Description iconJob Description
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Your Role
  • Configure, and optimize ServiceNow ITOM Discovery and Service Mapping solutions for on-premises and cloud environments.
  • Develop and maintain custom patterns, probes, sensors, and MID Server capacity to ensure robust horizontal and top-down infrastructure discovery.
  • Administer Discovery schedules, reconcile results, and manage anomalies to uphold CMDB data integrity.
  • Define and enforce CMDB alignment with CSDM and enterprise data models, ensuring accurate CI relationships.
  • Integrate Discovery and Mapping with third-party tools (e.g., SCCM, cloud APIs), using REST/SOAP and IntegrationHub.
  • Collaborate with infrastructure, application, and cloud teams to accurately map business services; engage stakeholders in reviewing and validating service maps.
  • Monitor MID Server performance and scale deployments to match enterprise needs.




  • Your profile
  • Hands-on ServiceNow ITOM (Discovery & Service Mapping).
  • Profound understanding of CMDB, CSDM, Discovery architectural best practices, and enterprise-scale implementations.
  • Expert in building custom Discovery patterns, probes, sensors, and optimizing mapping techniques (traffic, tag, and predictive intelligence).
  • Strong scripting skills (JavaScript, Glide API), Flow Designer, IntegrationHub, REST/SOAP API integrations.
  • The Group reported 2024 global revenues of 22.1 billion.