Roles and Responsibilities :
- Design, develop, test, deploy and maintain ServiceNow applications to meet business requirements.
- Integrate CMDB (Configuration Management Database) with ServiceNow platform for effective configuration management.
- Collaborate with cross-functional teams to identify and prioritize project deliverables.
- Troubleshoot issues related to ServiceNow platform and provide timely resolutions.
Job Requirements :
- 4-13 years of experience in developing ITSM solutions using ServiceNow platform.
- Strong understanding of CMDB integrations with ServiceNow.
- Experience in designing custom workflows, business rules, and approval processes in ServiceNow.