Our Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. Working from the comfort of your own home, you ll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you re curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
What You ll Do
- Advise and arrange travel for corporate business customers (both individuals and groups)
- Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
- Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Amadeus, and/or Galileo. Training may be provided
- Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
- Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company s travel policy
- Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics
What We re Looking For
- Previous experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel
- Passion for excellence in client service, including proactive anticipation of needs
- Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo)
- Professional communication (written and verbal)
- Attention to detail
- Act with integrity, and look after personal traveler information
- Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
- Resolving customer issues quickly and independently
- Teamwork and openness to feedback
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Senior Travel Consultant
American Express Global Business Travel
naukri
Mumbai
6-11 years Not Disclosed
Full time
01 May 2026
Top Skills:
RecruitmentTrainingSabreReservationConsultingBack OfficeCustomer SatisfactionAmadeusTicketingClient ServicingAirAmadeusAnticipationBusiness TravelClient ServiceCustomer SatisfactionSabre
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Job Description
Download Resume Our Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. Working from the comfort of your own home, you ll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you re curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
What You ll Do
- Advise and arrange travel for corporate business customers (both individuals and groups)
- Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
- Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Amadeus, and/or Galileo. Training may be provided
- Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
- Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company s travel policy
- Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics
What We re Looking For
- Previous experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel
- Passion for excellence in client service, including proactive anticipation of needs
- Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo)
- Professional communication (written and verbal)
- Attention to detail
- Act with integrity, and look after personal traveler information
- Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
- Resolving customer issues quickly and independently
- Teamwork and openness to feedback
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.