Senior Manager- Operations
MetLife
We do not know your resume yet
Upload your resume to unlock your actual match score and identify important JD keywords before applying.
Recruiters may search these ATS Keywords in your resume
Keywords
Job Description
Description and Requirements
The Senior Manager, Indirect Tax – Sales & Use is responsible for supporting U.S. indirect tax compliance activities, with a primary focus on Sales & Use Tax and Premium Tax. The role requires strong technical expertise in indirect taxation, hands‑on execution of compliance and accrual processes, and the ability to support audits and tax reconciliations with a high degree of accuracy.
This position plays a key role in ensuring timely and accurate monthly, quarterly, and annual indirect tax deliverables, while coordinating effectively with multiple stakeholders. The Senior Manager also supports ERP transformation initiatives, including Workday implementation, testing activities, and workflow builds, contributing to process standardization and control enhancement within a dynamic and collaborative environment.
Key Responsibilities - Sales & Use Tax
- Support ongoing U.S. Sales & Use Tax compliance, including preparation and review of monthly and quarterly filings, accruals, reconciliations, and high‑value transaction reviews.
- Perform detailed analysis of transaction data to ensure proper taxability determination, accrual accuracy, and reconciliation completeness.
- Prepare data extracts, detailed reconciliations, and written explanations to support internal reviews and audit defense requirements.
- Support Sales & Use Tax audits, including reverse audits, refund claims, responses to information requests, and coordination with stakeholders.
- Support ERP and process transformation initiatives, including testing activities, validation, and Alteryx workflow rebuilds, as required.
- Prepare monthly premium and municipal tax accruals in alignment with statutory premium data.
- Support premium tax provision processes, ensuring accuracy and completeness of underlying data and calculations.
- Prepare and/or coordinate state and municipal premium tax filings and payments, ensuring compliance with regulatory requirements and timelines.
- Support ERP implementation activities, including testing and workflow support, as needed.
- Chartered Accountant or
- MBA from a reputed institution, preferably with a specialization related to Taxation, Finance, or Accounting
- Strong technical expertise in Indirect Tax, preferably in U.S. Sales & Use Tax and Premium Tax
- Hands‑on experience in tax compliance execution, including filings, accruals, and reconciliations
- Experience supporting tax provisions and accrual execution
- Strong data handling, reconciliation, and analytical skills
- Ability to support audit defense, including preparation of documentation and explanations
- Effective stakeholder coordination and communication skills
- 8–10 years of experience in U.S. Indirect Taxation, with a preferred work experience in Sales & Use Tax
- Proven experience supporting tax compliance, accruals, reconciliations, and audit interactions
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
About The Company
MetLife
We live in a time of unprecedented change. A time when economies, regulations, and social safety nets are all in flux. Customers around the globe have told us they’re overwhelmed by the pace of change and are looking for a trusted partner to help them manage life’s twists and turns. MetLife is committed to being that partner. That’s why we’re transforming our business: Delivering greater value for the people we serve by becoming a simpler, more focused, and future-facing company. We’ll be introducing new ways to meet our customers’ evolving needs, with flexible products; simpler, more intuitive experiences and a range of new services. MetLife. Navigating life together. For customer service: https://www.metlife.com/support-and-manage/contact-us/ For social media notices: https://www.metlife.com/about-us/terms-and-conditions/social-media/ MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates (“MetLife”), is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.
How to Apply Better for This Job
This section explains the correct next step without forcing sign-in immediately.
Check ATS score before applying
Scan your resume for ATS readability, formatting issues, missing sections, weak keywords, and content gaps.
Customize your resume for this JD
Match your resume with the job description and add erp , sale , audit , latin , future , keywords where they fit naturally.
Find similar jobs too
Do not depend on one opening. Use your resume to find similar frontend jobs across relevant job platforms.
Ready with your customized resume?
Once your resume includes the right skills and is ATS-friendly, you can apply directly on the source platform.
Market Insights:Best Operations Executive Jobs in India
Find the latest Operations Executive jobs across top Indian cities. Compare job counts by location and apply where hiring demand is higher.