Senior Manager, Business Analyst, GLRRR

Job Summary

• The Group Licensed and Regulated Roles Standards was published in March'25 and HR was appointed as the Group Process Owner for the Group Licensed and Regulated Roles regime (GLRRR) to drive group-wide efficiencies, drive group-wide efficiencies, strengthen risk management and oversight, and improve the experience for both internal and external stakeholders.
  
  

This role is part of the GLRRR implementation project, to achieve the following outcomes:

• Operationalise the GLRRR across all footprint countries, with Group level oversight, with execution by multiple teams with differing processes, tools, client experience, controls and reporting of risk
• Create a single global framework to enhance our risk management and the client service to colleagues, executives and regulators
• The global framework will be supported by the creation of a centralised operations team to execute most activities in a consistent and cost-effective manner
• A workflow tool will be built as part of the core HR systems to support enhanced efficiencies and improve our risk management
• Produce a list of regulated roles globally as requested by the Bank of England and meet local regulatory requirements to maintain regulated role lists
  
  

Key Responsibilities

Strategy

The Primary Responsibilities Of This Role Are

• Support the project lead in carrying out his/her project management activities;
• Collating necessary information, including conducting necessary survey to understand the scope and magnitude of the project implementation
• Develop full project plan and associated manpower and timeline requirements
• Design GPO framework, TOM and IT Tools/Systems
• Assist in migration of key markets, including process documentation and knowledge transfers
  
  

Business

The role holder will be responsible for supporting the project lead in carrying out his/her following key responsibilities:

• providing project management of the project through its entire lifecycle to deliver its strategic outcome as state in the section above.
• Adhering to all relevant internal Change Governance standards, to ensure compliance with the Project Management Standards for those Projects in which they are involved.
• Adopt an analytical approach to project delivery across the team, helping to identify opportunities, and resolve issues and risks where possible and practicable and employing best practices in change management.
  
  

Some of the key activities which the role holder is expected to support the project lead are set out below:

• Chair meetings with senior stakeholders to drive decisions and keep the group actively aware of the latest development progress, challenges, and risk
• Ensure key delivery risks and issues are proactively identified, and support establishment of appropriate mitigation actions plans throughout
• Partnering with key stakeholders to identify the appropriate deliverables priority and diligently maintaining a refined project plan
• Partnering internal and external technology partners, if required, to ensure clarity on business requirements and that requirements are met in solution design, development, and delivery
• Collaborate with offshore SCB teams throughout the lifecycle of the delivery, including business analysis, documentations, and technology-related development activities
• Manage and track project budget
• Ensure the end-user communication and training needs are thoroughly assessed and considered as part of the project execution
  
  

Processes

• Support the establishment of a group-wide processes
• Coordinate among key project stakeholders for the requirements gathering, analysis, design, and delivery of the project
• Create/update the business requirements documentations for the technology-related development activities
• Partner with technology stakeholders, if required, to ensure that all relevant development and testing activities are efficiently scheduled and regularly tracked against the delivery timeline
• Review detailed requirements and discuss options for design of functionality with technology stakeholders and other functions, where required.
• Create/update the process notes / process operating instructions
  
  

Risk Management

• Ensure all activity adheres to the Bank's Risk Management Framework, with a specific focus on ensuring an effective framework for the management of operational risks as they pertain to the role
• Demonstrate an awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Deliver effective governance; capability to challenge colleagues effectively; and willingness to work in an open and cooperative manner with all.
• Ensure comprehensive documentation of key project artefacts, including project plan, risks, issues, assumptions, dependencies, and decision.
  
  

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  
  

Key stakeholders

• Group IA CFCR
• Stakeholders in Group People Services Regions Compliance
• HR team in countries
• CFCR team in countries
  
  

Other Responsibilities

• As delegated by line management from time to time
  
  

Skills And Experience

• Analytical Thinking
• Regulatory Environment – Financial Services
• Risk Management
• Financial Service Industry
• Project Management in Financial Service Industry
• Effective Communication
• Written Communication
• Organizational Goernance
  
  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.