Query handling – Promptly resolve billing discrepancies and customer inquiries. Track pending queries for immediate resolution and follow up on remaining issues.
Keeping all the process-related documents intact on a real-time basis
Collaboration:
Coordinate with sales, customer service, and accounting teams to resolve billing issues
Communicate effectively with customers regarding invoice inquiries
Support auditing processes by providing required billing documentation
Participate in process improvement initiatives for billing operations
Sound like you? To apply, you need to be:
3-6 years of experience
Motivated, positive and flexible in approach to work.
Proactive in identifying issues and potential solutions.
Self – supporting; diligent.
Ability to work methodically and efficiently.
Process-driven approach to work.
Ability to deliver to tight deadlines.
Ability to learn quickly, and desire to develop.
Customer Service: Commitment to solve requests and problems.
Excellent interpersonal, presentation and communication skills.
Intermediate / Advanced PC skills, proficient in Office tools, such as Microsoft Outlook Word & Excel.
Query handling – Promptly resolve billing discrepancies and customer inquiries. Track pending queries for immediate resolution and follow up on remaining issues.
Keeping all the process-related documents intact on a real-time basis
Collaboration:
Coordinate with sales, customer service, and accounting teams to resolve billing issues
Communicate effectively with customers regarding invoice inquiries
Support auditing processes by providing required billing documentation
Participate in process improvement initiatives for billing operations
Sound like you? To apply, you need to be:
3-6 years of experience
Motivated, positive and flexible in approach to work.
Proactive in identifying issues and potential solutions.
Self – supporting; diligent.
Ability to work methodically and efficiently.
Process-driven approach to work.
Ability to deliver to tight deadlines.
Ability to learn quickly, and desire to develop.
Customer Service: Commitment to solve requests and problems.
Excellent interpersonal, presentation and communication skills.
Intermediate / Advanced PC skills, proficient in Office tools, such as Microsoft Outlook Word & Excel.