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Senior Analyst - Marketing Operations
Mastercard
naukri
Pune
5-8 years
Not Disclosed
Full time
04 May 2026
Top Skills:
MetadataTroubleshootingMarketingDigital MarketingGlobal MarketingOperational SupportProject ManagementAdobeMarketing OperationsAccess ControlAdministrationAdobe Experience ManagerAsset ManagementAuditData QualityDigital AssetDigital MarketingGovernanceKpi ReportingKpi TrackingMarketing OperationMetadata ManagementMicrosoft PowerpointProject ManagementQuarterly ReportingReportingTroubleshooting

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Role Summary

  • Mastercard is looking for a highly talented professional to support critical activities in global marketing operations
  • This role will be part of the Global Business Solutions Center (GBSC) at Mastercard, supporting vital global marketing operations
  • This role provides hands-on operational support across the Global Digital Marketing Operations functions, supporting platforms, reporting, and execution required to keep work moving efficiently and consistently at scale
  • The role supports Adobe Workfront, Digital Asset Management, KPI tracking, and operational reporting, along with broader marketing operations activities
  • The role will focus on execution, stability, and day-to-day enablement, support users, track performance metrics, and reduce manual operational effort
  • What will be the responsibilities Provide day-to-day operational support for Global Digital Marketing platforms and processes
  • Support Adobe Workfront operations including projects, reporting, and end-user support
  • Support platform governance ensuring Adobe Workfront operations align with internal policies, security controls, and audit requirements
  • Manage Workfront licenses, user roles, permissions, groups, and access controls to ensure secure and efficient platform usage
  • Monitor projects, intake queues, and requests to ensure efficient platform use and operational issues are identified and addressed promptly
  • Build, maintain, and enhance dashboards, reports, and trackers used for operational and leadership reporting, and support monthly and quarterly reporting cycles
  • Support data quality and governance by identifying missing information, incomplete records, and inconsistencies across projects and workflows
  • Assist with asset and content operations, including access requests, uploads, metadata management, asset governance activities, and basic troubleshooting
  • Create structured presentations and visual materials for leadership updates, KPI reporting, platform communications, training, and user enablement
  • Assist in developing and maintaining training materials, quick reference guides, and user documentation to support platform adoption

What we are looking for

  • 5-8 years of experience in marketing operations, project management support, digital operations, or platform administration roles
  • Experience working with Adobe Workfront and Adobe Experience Manager
  • Excellent verbal and written communication skills, with the ability to coordinate effectively and provide strong stakeholder support
  • Demonstrable ability needed to take up stretch assignments, manage multiple priorities at once, and deliver high-quality work in a changing and fast-paced environment
  • Ability to think on the feet and provide outputs in a dynamic set up
  • Demonstrable proficiency in Microsoft PowerPoint, with the ability to create structured, high-quality presentations, training materials, user guides, and operational reports
  • Strong attention to detail with the ability to manage multiple operational tasks and priorities simultaneously