SAP Technology Senior Specialist - SAP Technologies

Position Snapshot

• Organization: Nestl Global Services India, a Division of Nestl RD, India
• Location: Bengaluru, India
• Fluent English
• Reporting Manager: SAP Technologies Lead

Position Summary

• Technology Senior Specialist is responsible for the design of the SAP Technology (Basis) solution(s) within area of expertise, ensuring secure and compliant design to Nestle IT and Industry standards, coaching and supporting team partners in the implementation and operational requirements of the solution.
• The Technology Senior Specialist brings deep expertise and knowledge to the product or platform team.
• S/He will be responsible for ensuring that all SAP solutions within their technology area are delivered and maintained secure and compliant with internal standards and external regulations. This role involves developing measures, contributing to the Security Compliance Index, and providing guidance and technical support to product teams.
• S/He guides and promotes optimal use of technology to support the cost-effective delivery of business requirements within their area of expertise.
• S/He should be self-motivated to find opportunities and take initiatives. Working at the leading edge of IT for the product or platform, the Technology Senior Specialist performs preliminary studies, helping to set the technological direction with the product or platform manager.
• S/He supports delivery and sustain of the most complex applications and business capabilities.
• S/He may be accountable for specific deliverables in relation to development or support of technical solutions within their area of specialty.
• Travel activity is low, depending on the project assigned, averaging at below 10%.

A day in the life ....

• Provides deep specialist guidance and support in their specific specialties (e.g. HANA, S/4 suite, SAP Business suite (ERP, BW/BI, APO, PI), SAP SaaS Solutions (BTP, SSF) etc.)
• Ensure all SAP solutions are secure and compliant with internal standards and external regulations.
• Regularly review risks, compliance parameters, and metrics, supporting deployment and remediation of security vulnerabilities.
• Ensure timely review of vulnerability reports and support deployment/remediation.
• Engage with functional contacts and review requests in release forums.
• Act as BRM (Business relationship management) in the region for specific functional stream/s ensuring closeness to business, speed of delivery and innovation with purpose
• Supports the integration of solutions with various technologies
• Supports and influences the technical activity (design, build, testing) in complex environment.
• Makes recommendations on how to improve the effectiveness, efficiency and delivery of services using (emerging) technology and technical methods and methodologies
• Provides the product team with technical expertise, advising on best technology solutions, translating the business vision into technical vision
• Participates in the development of and/or review of standards, documentation and methods of working in the relevant area of expertise
• Considers a broad range of options and applies sound judgment to develop solutions within their specific specialism
• Ensures solution operational readiness defines global procedures and processes for operations in the area of expertise
• Ensures IT Customer and Consumer requirements are met, and service quality maintained when introducing new products. Considers the cost effectiveness of proposed solutions
• Responsible for ensuring that all solutions within their technology area are delivered and maintained secure and compliant with internal standards and external regulations, including privacy requirements
• Assists others in resolving complex technical problems and investigating the root cause of problems and recommends smart (specific, measurable, achievable, realistic, timely) solutions
• Support Partner Governance team to ensure the appropriate KPIs are defined and quality of service from our partners
• Provides guidance, directions and, if needed, technical support to product teams, mentoring and sharing technology knowledge with the teams

What Will Make You Successful

• Bachelors degree in computer science, system analysis or a related study, or equivalent experience
• 7+ years of experience in SAP BASIS Technologies (e.g., HANA, S/4 suite, SAP Business suite (ERP, BW/BI, APO, PI), SAP SaaS Solutions (BTP, SSF) etc.)
• Experience of successfully leading technical evaluations
• Experience of resolving technical issues, deep problem-solving skills, including those involving 3rd parties
• Preferably certification in corresponding technical fields
• Experience with effective communication at different levels in the organization
• Experience working in a global environment and with virtual teams
• Excellence in the technology domain of specialism
• Understanding and knowledge of product lifecycle methodologies (such as Agile/SCRUM principles, DevOps, project management principles)
• Understanding and knowledge of IT standards and controls
• Excellent analytical, technical and problem-solving skills, Root cause eradication mindset, Proactive approach, Receiver/Customer centricity
• Ability to understand the financial impact of technology alternatives
• Ability to quickly comprehend the functions and capabilities of existing, new and emerging technologies that enable and drive new business designs and models