Key Responsibilities:

• Lead and manage shift operations for a team of 10–15 SAP Basis consultants
• Deliver SAP Basis support across S/4HANA, Business Suite, EWM, and associated landscapes
• Perform system monitoring, performance tuning, transport management (ChaRM/CTMS)
• Handle data growth analysis, security updates, deletion/partitioning, system refreshes, and upgrades
• Manage SAP HANA, including performance optimization and troubleshooting across ERP, BW, BW4HANA
• Drive incident and change management in line with ITIL practices
• Create and maintain shift rosters, ensure task allocation and productivity improvement
• Collaborate with cross-functional teams on infrastructure planning, system sizing, HA/DR strategies
• Maintain system documentation, support IT audits, and ensure compliance
• Provide RCA, support patching, upgrades, and kernel/database maintenance
• Train junior consultants and ensure knowledge sharing within the team

Technical Skills:

• Expertise in SAP Basis (ABAP + Java Stack), FRUN, Cloud ALM, Solution Manager
• OS: Unix/Linux/Windows; DB: HANA, ASE, Oracle, DB2, MaxDB
• Strong hands-on with SAP installations, refreshes, upgrades, and patches
• Performance monitoring (CPU, memory, I/O), SAP system assessments
• Understanding of Unicode conversions, system copies, and user management

Must-Have Execution Skills:

• Proven leadership of 15–20 team members in shifts
• Experience in multiple SAP support projects
• Solid understanding of ITIL framework, incident & change management
• Ability to work independently on planning, sizing, and architecture-related tasks

Desired Profile:

• 5-7 years of relevant SAP Basis experience
• Strong communication, leadership, and team collaboration skills
• Exposure to Agile methodologies and project basics
• Self-driven with ability to multitask and work under tight deadlines

Education:

Bachelor's degree in Engineering, Computer Science, Information Systems, or equivalent