Regional Operations Manager

Corporate Solutions

What this job involves:

Laser beam focus on operations

At JLL, we put focus on our clients needs, and we want you to do the same. You ll take charge of all programmes that we have for clients properties in Asia Pacific. Be it site operations, contract, procurement, financial, or team management, you ll ensure our service delivery is at its best. You ll also be our clients eye on all operational matters. Are you open to working with various teams across the boardIn this role, you will promote seamless and competitive operations by collaborating with the top management, and both local and offshore offices.

More importantly, you ll support various client-specific programmes such as technology launches, trainings and user experience initiatives. Being at the heart of operations management, you ll also oversee all key performance indicators in the region and make sure that the team is meeting our clients requirements. Among your other mandates include system integrity audits, reports and presentations and overall account management.

Developing a dream team

Is people development your passionIf so, this job will be a perfect fit for you. In this role, you will lead a team of facilities management experts while creating a working environment that promotes collaboration, performance, and personal growth. You ll also play an essential role in boosting our talents career growth and employee retention through trainings and stable succession plans. Do you have a talent for inspiring othersIn this role you will be at the helm of all things concerning the team s welfare. You will help motivate the team and usher them into victory over difficult business decisions. Likewise, you will serve as an important mediator who will settle rifts and arguments should conflicts arise.

Exceeding client expectations

Meeting or even exceeding client expectation is a tall order, and this is what we strive for each and every time. We ve gained a solid and positive reputation over the years as a customer-centric company, and your job is to uphold that level of satisfaction. You ll maintain the consistency of our services by working closely with account leads and site teams to develop tailored and innovative solutions. Additionally, you ll take charge of the site s financial operations targets, process compliance and risk management.

Sound like youTo apply you need to be:

A property management pro

Do you have at least five years experience in facilities, property management, hospitality or related field in multiple countries across Asia PacificIf so, we would be more than happy to work with you. At JLL, we ll let you fully demonstrate your expertise in property management, planning and organisational skills, and knack for addressing complex operational issues on a daily basis.

An excellent communicator

You ll face a wide range of clients and senior-level officers, so superior oral and written communication skills are essential. You ll also have proven track record of managing and resolving conflicts between client and firm requirements.

A proactive leader

You ll demonstrate a proactive and professional approach to customer service and stakeholder engagement. Your experience in effectively training staff and promoting open and collaborative working relationships are also valued. Are you all out on trying new ideas and working with diverse teamsIf so, then your can do attitude may just land you this role.

Location: On-site Bengaluru, KA

Scheduled Weekly Hours: 48