Project Role : Quality Engineering Lead
Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution.
Must have skills : Cloud Contact Center Implementation
Good to have skills : NA
Minimum 5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As a Quality Engineering Lead, a typical day involves guiding a team of quality engineers by coordinating multi-disciplinary planning and integrating various ecosystem components to enhance delivery speed and maintain high standards throughout the application lifecycle. This role requires overseeing the development and execution of comprehensive testing strategies that align with business and functional requirements. The day also includes monitoring key performance indicators related to testing activities, managing test execution, and ensuring timely resolution of defects to uphold product quality and reliability.
Roles & Responsibilities
Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution.
Must have skills : Cloud Contact Center Implementation
Good to have skills : NA
Minimum 5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As a Quality Engineering Lead, a typical day involves guiding a team of quality engineers by coordinating multi-disciplinary planning and integrating various ecosystem components to enhance delivery speed and maintain high standards throughout the application lifecycle. This role requires overseeing the development and execution of comprehensive testing strategies that align with business and functional requirements. The day also includes monitoring key performance indicators related to testing activities, managing test execution, and ensuring timely resolution of defects to uphold product quality and reliability.
Roles & Responsibilities
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the development and implementation of quality assurance processes to ensure consistent delivery standards.
- Facilitate communication and collaboration between cross-functional teams to align quality objectives with project goals.
- Mentor and support junior team members to foster professional growth and enhance team capabilities.
- Must To Have Skills: Proficiency in Cloud Contact Center Implementation.
- Strong knowledge of quality assurance methodologies and testing frameworks relevant to cloud-based contact center solutions.
- Experience in designing and executing end-to-end testing strategies that cover functional, integration, and system testing.
- Ability to analyze and interpret testing metrics to drive continuous improvement in quality processes.
- Familiarity with defect management tools and techniques to ensure effective tracking and resolution.
- Excellent problem-solving skills with the ability to provide innovative solutions in complex technical environments.
- The candidate should have minimum 5 years of experience in Cloud Contact Center Implementation.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
Quality Engineering Lead
Accenture services Pvt Ltd
linkedin
Gurugram, Haryana, India
15-17 years Not Disclosed
Full time
05 May 2026
Top Skills:
CloudContact CenterContinuous ImprovementDefect ManagementKey Performance IndicatorQuality AssuranceSystem TestingTest ExecutionTesting Process
96
Get Personalized Job Matches with 1 Click
Job Description
Download Resume
Project Role : Quality Engineering Lead
Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution.
Must have skills : Cloud Contact Center Implementation
Good to have skills : NA
Minimum 5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As a Quality Engineering Lead, a typical day involves guiding a team of quality engineers by coordinating multi-disciplinary planning and integrating various ecosystem components to enhance delivery speed and maintain high standards throughout the application lifecycle. This role requires overseeing the development and execution of comprehensive testing strategies that align with business and functional requirements. The day also includes monitoring key performance indicators related to testing activities, managing test execution, and ensuring timely resolution of defects to uphold product quality and reliability.
Roles & Responsibilities
Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution.
Must have skills : Cloud Contact Center Implementation
Good to have skills : NA
Minimum 5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As a Quality Engineering Lead, a typical day involves guiding a team of quality engineers by coordinating multi-disciplinary planning and integrating various ecosystem components to enhance delivery speed and maintain high standards throughout the application lifecycle. This role requires overseeing the development and execution of comprehensive testing strategies that align with business and functional requirements. The day also includes monitoring key performance indicators related to testing activities, managing test execution, and ensuring timely resolution of defects to uphold product quality and reliability.
Roles & Responsibilities
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the development and implementation of quality assurance processes to ensure consistent delivery standards.
- Facilitate communication and collaboration between cross-functional teams to align quality objectives with project goals.
- Mentor and support junior team members to foster professional growth and enhance team capabilities.
- Must To Have Skills: Proficiency in Cloud Contact Center Implementation.
- Strong knowledge of quality assurance methodologies and testing frameworks relevant to cloud-based contact center solutions.
- Experience in designing and executing end-to-end testing strategies that cover functional, integration, and system testing.
- Ability to analyze and interpret testing metrics to drive continuous improvement in quality processes.
- Familiarity with defect management tools and techniques to ensure effective tracking and resolution.
- Excellent problem-solving skills with the ability to provide innovative solutions in complex technical environments.
- The candidate should have minimum 5 years of experience in Cloud Contact Center Implementation.
- This position is based at our Gurugram office.
- A 15 years full time education is required.