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Quality Assurance Associate Manager
Accenture
naukri
Bengaluru
10-14 years
Not Disclosed
Full time
01 May 2026
Top Skills:
Quality AssuranceQuality ManagementComplianceOperationsResearchPharmacyRData SecurityCustomer SatisfactionClinical TrialsLife SciencesPharmacovigilanceOperational AuditCloudPortfolio QualityDocument ManagementAuditClinical TrialComplianceCustomer SatisfactionData SecurityDental SurgeryDocument ManagementEnterpriseGovernancePharmacovigilanceQuality AssuranceQuality ManagementRecord ManagementStandardization

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Job Description iconJob Description
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Skill required: Quality Governance Operations - Operational Audit Compliance

Designation: Quality Assurance Associate Manager

Qualifications:Bachelor of Dental Surgery/Bachelor of Pharmacy/Master of Pharmacy

Years of Experience:10 to 14 years

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

What would you do
You will be aligned with our Life Sciences RD vertical. Our services span across the entire life sciences enterprise, from research laboratories, clinical trials support, and regulatory services, to pharmacovigilance and patient services solutions. Employees under this span will be a part of one of the sub-offerings - Clinical, Pharmacovigilance Regulatory, helping the worlds leading biopharma companies bring their vision to life enabling them to improve outcomes by converging around the patient, connecting scientific expertise with unique insights into the patient experience.Quality Governance Operations involves establishing and maintaining standards and processes to ensure the quality of products or services. This includes setting quality policies, conducting audits, and monitoring compliance with regulations. The goal is to create a consistent and reliable framework for quality management. Effective quality governance helps in minimizing risks, improving performance, and ensuring customer satisfaction. It is essential for maintaining the integrity and reputation of an organization.Audit and manage effective implementation and delivery of functional processes within operations to mitigate risk. e.g. Policies; Anticorruption, BCM, InfoSec, P104, Records Management and Contractor controls. Establish processes to audit/validate current control effectiveness and drive improvements wherever required.

What are we looking for
Responsibilities/Authorities:Creation and implementation of Portfolio Quality Management framework for the assigned LS RD engagement. Establish quality and compliance activities for existing and new scope of services. Lead and act as the point of contact for client audits and inspections by regulatory authorities. Lead/contribute to the creation of formal processes; review and approve them as applicable. Assume overall document management responsibility for the assigned project. Ensure data security and privacy measures are implemented across deal teams, delivery leads, and representatives. Lead Quality Governance meetings with clients, share compliance metrics, assign action items, and track them to closure. Ensure deviations and CAPAs are managed effectively and closed on time. Monitor and contribute to contract updates and ensure process changes are implemented and tracked. Drive standardization of processes and systems across project locations. Lead execution of audit/inspection recommendations and maintain evidence of completion. Develop and execute deliverables in the Quality Management Plan in line with contract requirements. Identify

Role-based training needs

Roles and Responsibilities: In this

Role you are required to do analysis and solving of moderately complex problemsTypically creates new solutions, leveraging and, where needed, adapting existing methods and proceduresThe person requires understanding of the strategic direction set by senior management as it relates to team goalsPrimary upward interaction is with direct supervisor or team leadsGenerally interacts with peers and/or management levels at a client and/or within AccentureThe person should require minimal guidance when determining methods and procedures on new assignmentsDecisions often impact the team in which they reside and occasionally impact other teamsIndividual would manage medium-small sized teams and/or work efforts (if in an individual contributor

Role) at a client or within AccenturePlease note that this

Role may require you to work in rotational shifts

Qualification;Bachelor of Dental Surgery,Bachelor of Pharmacy,Master of Pharmacy