Humberger Nav
mployee.me logo
Quality Assurance Analyst
Accenture
naukri
Bengaluru
3-5 years
Not Disclosed
Full time
01 May 2026
Top Skills:
Quality AssuranceQuality ManagementOperational AuditComplianceOperationsAuditingQuality ControlCloudCustomer SupportAuditAuditingComplianceCustomer SupportQuality AssuranceQuality ControlRecord Management

96

Get Personalized Job Matches with 1 Click

Job Description iconJob Description
Download Resume iconDownload Resume
Skill required: Quality Checks - Operational Audit Compliance

Designation: Quality Assurance Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

What would you do
You will be aligned with our Customer Support vertical and help us in managing and resolving customer queries, handling escalations and complaints from dissatisfied customers, and providing the best possible resolutions. You will also be responsible for closing fault and complaints within SLAs.Quality control is a process by which entities review the quality of all factors involved in production.The Operational Audit Compliance team focuses on auditing and managing the effective implementation and delivery of functional processes within operations to mitigate risks. The

Role may require you to have a good understanding of anti-corruption, BCM and infosec policies, records management, and contractor controls. The team is responsible for establishing processes to validate effectiveness and drive improvements wherever required.

What are we looking for
Make sure there is no reference of client name / projectMicrosoft ExcelMicrosoft PowerPointAdaptable and flexibleAgility for quick learningCommitment to qualityWritten and verbal communicationAbility to work well in a teamIt would be value add if you are proficient inQuality AuditingQuality ManagementQuality Analysis

Roles and Responsibilities: In this

Role, you are required to do analysis and solve lower-complexity problemsYour day-to-day interaction is with peers within Accenture before updating supervisorsIn this

Role, you may have limited exposure to clients and/or Accenture managementYou will be given moderate-level instructions on daily work tasks and detailed instructions on new assignmentsThe decisions you make impact your own work and may impact the work of othersYou will be an individual contributor as part of a team, with a focused scope of workPlease note that this

Role may require you to work in rotational shifts

Qualification;Any Graduation