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Quality Analyst - NHA(PMJAY) - Delhi
National Institute for Smart Government (NISG)
naukri
New Delhi
5-7 years
7L-11L
Full time
05 May 2026
Top Skills:
QualityAudit

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JD - Quality Analyst


Graduate with discipline


5-7 years of experience


  • Audit at least 30 calls (average) per day.
  • Ensure calls meet with prescribed quality standards and share daily, weekly, and monthly reports.
  • Monitor and report incorrect responses.
  • Assist with the definition of quality service standards.
  • Conclude observations and share the same with concerned teams in a time bound manners.
  • Any other assignment/responsibility given by NHA