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FounditPosted on 2026-05-28
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MSD365 Field Service Techo functional Consultant

Zensar Technologies

PuneFull time6-10 yearsNot Disclosed

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Job Description

Experience -6-10 Years

Location-PAN Zensar

Notice-Immediate

Full time

Job Summary:

We're seeking a Senior D365 Field Service Technofunctional Consultant to lead development and consulting for Dynamics 365 Field Service solutions, bridging hands-on coding with functional expertise for end-to-end field service processes.

Job Description:

Zensar Technologies Limited is looking for an experienced professional to join our team as a Senior D365 Field Service Developer & Functional Consultant. In this role, you will play a crucial part in designing and building comprehensive Field Service solutions, leveraging your expertise in Microsoft Dynamics 365 Field Service. Your responsibilities will span from leading requirements discovery workshops to configuring and developing various Field Service components, while also contributing to the technical and functional aspects of the project. This role offers an exciting opportunity to work with cutting-edge technologies and have a significant impact on our clients field service operations.

Responsibilities:

  • Lead discovery workshops to gather requirements for work orders, incident types, service tasks, and more.
  • Design end-to-end field service processes, including work order management, scheduling, and billing.
  • Configure D365 Field Service components: Universal Resource Scheduling, Schedule Board, Assets & Locations, Inventory, and Agreements.
  • Define and manage test strategy, author user stories, and lead UAT and training sessions.
  • Work with stakeholders to define KPIs and build operational dashboards.
  • Extend D365 CE/Field Service using Plugins, Custom Workflow Activities, and JavaScript/TypeScript.
  • Build Power Automate flows for orchestration and create Power Apps for customization.
  • Develop REST-based integrations with ERP, IoT platforms, and external systems via Azure services.
  • Implement Connected Field Service patterns and design security models and ALM using Azure DevOps.
  • Contribute to environment strategy, provide L3 support, and maintain technical documentation.

Qualifications:

  • 6-10 years of experience, with 4+ years in D365 CE/Field Service delivery (configuration and code).
  • Expertise in Dynamics 365 Field Service, Dataverse, Power Apps, Power Automate, and Azure services.
  • Proficiency in C# (.NET) Plugins, JavaScript/TypeScript, PCF, and Azure API development.
  • Knowledge of ALM/DevOps practices, Azure DevOps tools, and solution management.
  • Strong consulting skills, including process mapping, UAT, and stakeholder communication.
  • Domain knowledge of field operations, service contracts, and SLAs.
  • Experience with Connected Field Service, Dynamics 365 Customer Service, and ERP integration is preferred.
  • Hands-on experience with Field Service Mobile customizations and device capabilities is an asset.
  • Familiarity with reporting in Power BI and data migration tools is beneficial.
  • Certifications in Microsoft Dynamics 365 Field Service, Power Platform, and Azure are desirable

About The Company

Zensar Technologies

Zensar stands out as a premier technology consulting and services company, embracing an ‘experience-led everything’ philosophy. We are creators, thinkers, and problem solvers passionate about designing digital experiences that are engineered into scale-ready products, services, and solutions to deliver superior engagement to high-growth companies. This full lifecycle capability – from experience to engineering to engagement – is what makes us unique. This integrated approach also means that we harness the power of technology, creativity, and insight to deliver impact — ensuring our work focuses not just on technology but also on the people who use it. Part of the $4.4 billion RPG Group, Zensar is headquartered in Pune, India. Our 10,000+ employees work across 30+ locations worldwide, including Seattle, Princeton, Cape Town, London, Singapore, and Mexico City. As an organization, we are diverse and multi-dimensional and unite across geographies and skill sets to deliver products and services that are value-driven, environmentally conscious, and human-centered. To know more, visit us at www.zensar.com.

Company Size5000-10000
Founded2001
HeadquartersPune, Maharashtra
IndustryIT Services and IT Consulting
TypePublic Company
SpecialitiesIT, BPO, Enterprise Content Management, Business Process Management, Outsourcing, Impact Sourcing, ITES, Retail, Banking & Finance, Manufacturing, and Utilities

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