We are Hiring: Oracle plsql Production Support

Experience : 2 to 5 years

Notice period : Only immediate to short joiners

Location : Chennai

*Note : Only chennai based profiles & immediate to short joiners will be contacted for further interview process.

Looking to build your career in a global banking environment? Join ITGP APS (Functions, Payment & Monetique) and be part of a team that ensures seamless performance of mission-critical applications.

Your Role

You will manage end-to-end application production support, ensuring stability, performance, and continuous improvement across systems.

Mandatory Primary skills :

Strong experience in Linux / Windows / AIX environments

Knowledge of SQL, MongoDB & scripting (Python/Bash/PowerShell)

Hands-on with ServiceNow, Autosys, monitoring tools (Dynatrace, Kibana, etc.)

Exposure to DevOps tools (GitLab, Jenkins, Ansible)

Familiarity with Docker, Kubernetes & Cloud platforms (IBM Cloud preferred)

Understanding of ITIL / ITSM frameworks

Key Responsibilities

Handle Incidents, Requests & Changes within defined application scope

Ensure SLA adherence and high-quality service delivery

Collaborate with global teams (Paris OPS, Infra, Security, Dev)

Perform root cause analysis and drive permanent fixes

Contribute to ITIL/ITSM processes, reporting, and continuous improvements

Support knowledge transfer & operational excellence initiatives

Skills & Expertise

What Were Looking For

Strong problem-solving & analytical mindset

Excellent communication & stakeholder management

Ability to work in a high-pressure, global support environment

A team player with a continuous learning attitude