Intermediate AI Engineer – Python, RAG, Agentic AI, ADK, MCP, GCP, Vertex AI, IBM Watsonx
UPS
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Job Description
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description
Job Summary
We are seeking a highly skilled AI Engineer experience in Software Development, Data Science, or Machine Learning to design, develop, and deploy cutting-edge AI systems leveraging Large Language Models (LLMs), Chatbots, Retrieval-Augmented Generation (RAG), and agentic AI architectures.
This role involves hands-on development with LLMs, embeddings, RAG pipelines, and multi-agent systems using modern frameworks like LangChain, LangGraph, and LlamaIndex. The ideal candidate has experience with Vertex AI on GCP and IBM WatsonX, fine-tuning, and Agent Development Kits (ADKs), and is excited about building scalable, production-grade AI platforms.
Responsibilities
- Agentic AI Development:
Develop and deploy multi-agent systems capable of autonomous decision-making, reasoning, planning, and collaboration.
- RAG Pipelines:
- LLM Engineering:
Work with LLM/SLM APIs, embeddings, and advanced generative AI techniques.
- Enterprise AI Platform:
Implement and standardize Model Context Protocol (MCP) for consistent context management across models and agents.
- MLOps & Observability:
- Applied AI Prototyping:
- Collaboration & Research:
Collaborate effectively with other engineers, researchers, and data scientists.
Contribute to the documentation and standardization of technical code and practices.
Required Education
Bachelor’s degree in Computer Science, Engineering, or a related quantitative field. Master’s or Ph.D. is a strong plus.
Required Experience
- 5+ years overall experience in software development, data science, or machine learning.
- 1+ year of hands-on experience developing AI applications with LLMs and systems such as retrieval-based methods, fine-tuning, or agent-based architectures.
- 1+ year of experience with frameworks like LangChain, LlamaIndex, OpenAI, or similar tools.
- Strong programming skills in Python and basics in SQL.
- Expertise with LLM/SLM APIs, embeddings, and RAG systems.
- Experience deploying on Google Cloud Platform (GCP) with Vertex AI, and IBM WatsonX.
- Familiarity with agentic AI protocols and exposure to Agent Development Kits (ADKs).
- Experience implementing Model Context Protocol (MCP) for agent coordination.
- Prior exposure to LangGraph, AutoGen, or related orchestration frameworks.
- Knowledge of MLOps best practices (CI/CD for ML, observability, monitoring, scaling).
- Familiarity with responsible AI principles (safety, fairness, interpretability).
- Experience in enterprise-scale deployments of AI-driven platforms.
- Contributions to open-source AI/ML projects are a plus.
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
About The Company
UPS
Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re more than 500,000 UPSers strong, with operations around the globe. As a transportation and logistics leader, we are proud to offer innovative solutions to our customers—both big and small. We also support the communities we serve. Just take a look at The UPS Foundation’s social impact report! Headquartered in Atlanta, we can be found on the web at ups.com and about.ups.com. Job seekers can visit upsjobs.com to learn more. Our active social media channels include Facebook, Instagram, Twitter, YouTube, and TikTok. Facebook: www.facebook.com/ups Instagram: www.instagram.com/ups/ Twitter: www.twitter.com/ups TikTok: UPS YouTube: www.youtube.com/ups Website https://about.ups.com/ The UPS Foundation’s social impact report: https://about.ups.com/us/en/social-impact/reporting/the-ups-foundations-social-impact-report.html Career Site upsjobs.com
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