About The Role
Skill required: Employee Services - Employee Data Process Design
Designation: HR Service Delivery Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs"Provide expertise, advice and guidance to clients/ associates in the area of Employee Lifecycle Management.Is accountable for queue management and work allocation to team.Review team member s cases against quality criteria and internal measures, SLAs, assist in identifying improvement areas and providing Quality Assurance feed backTraining new hires and provide refresher training to existing team members"The design of employee data processes to manage employment data, records and transactions using standard technologies and processes.
What are we looking for "Provide expertise, advice and guidance to clients/ associates in the area of Employee Lifecycle Management.Is accountable for queue management and work allocation to team.Review team member s cases against quality criteria and internal measures, SLAs, assist in identifying improvement areas and providing Quality Assurance feed backTraining new hires and provide refresher training to existing team members""Provide expertise, advice and guidance to clients/ associates in the area of Employee Lifecycle Management.Is accountable for queue management and work allocation to team.Review team member s cases against quality criteria and internal measures, SLAs, assist in identifying improvement areas and providing Quality Assurance feed backTraining new hires and provide refresher training to existing team members"
Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problemsYour day to day interaction is with peers within Accenture before updating supervisorsIn this role you may have limited exposure with clients and/or Accenture managementYou will be given moderate level instruction on daily work tasks and detailed instructions on new assignmentsThe decisions you make impact your own work and may impact the work of othersYou will be an individual contributor as a part of a team, with a focused scope of workPlease note that this role may require you to work in rotational shifts
Qualification Any Graduation