Were Hiring: Service Delivery Manager – Oracle / Database Support
Location: Chennai (Work from Office)
Experience: 10+ Years

We are looking for an experienced Service Delivery Manager (SDM) to lead Oracle / Database support operations and ensure high availability, performance, and reliability of enterprise database environments.

Key Responsibilities
Manage end-to-end Oracle / Database support service delivery
Lead and mentor the database support team
Ensure SLA / KPI adherence and high service quality
Handle incident, problem, and change management (ITIL framework)
Collaborate with infrastructure and application teams for issue resolution
Engage with clients and stakeholders for service governance and reporting

Required Skills
Strong experience in Oracle Database Administration
Hands-on expertise in Oracle RAC, Data Guard, backup & recovery, performance tuning
Experience managing database support teams and service delivery
Knowledge of ITIL processes

Interested candidates can share their resume at ajay.kurlekar@cloverinfotech.com