The role is meant to serve majorly 3 categories of customers - The groups members and patrons, Board and Leadership, and Sales & BD functions that require intense travel - both inter- and intra-Continent.Key Responsibilities

• Establish and elevate full travel operations infrastructure, including IATA accreditation, BSP processes, and GDS integration
• Lead airline contracting, commercial negotiations, and net fare agreements
• Build and manage relationships with DMCs, ground operators, visa partners, and hotel suppliers
• Design and deliver high-quality, customised travel itineraries for a premium customer base
• Recruit, develop, and manage a lean, high-performing travel operations team
• Define operational processes, SLAs, controls, and service standards
• Work closely with internal technology and customer experience teams to embed travel services
• Own P&L performance, including margins, volumes, and growth targets
• Curate viable and experience-centric itineraries for all 3 segments of stakeholders.
  
  

Note: This role requires someone who has travelled the world or has an understanding of how travel itineraries impacts business decisions, perceptions and operational fatigue for stakeholders. This is NOT a travel desk role.

An ideal candidate will come with 10-15 years of experience in OTAs, Internal Travel Desks of Large Organisations or related industries/functions.

• Strong hands-on experience with GDS platforms (Amadeus and/or Sabre)
• Solid exposure to IATA/BSP frameworks and airline commercial contracting
• Exposure to luxury, bespoke or member-based travel models
• Understanding of cultural, operational and trend-related aspects of other countries including airport connections, terminal change risks etc
  
  

Our client is an established, internationally recognised lifestyle and travel organisation with a long-standing presence across multiple continents. With 3+ decades of experience they enjoy a silent leadership in their industry

• Leadership opportunity in an established brand
• Opportunity to build and scale a service that can become a pillar of their core operation
• Access to premium and loyal customer base
• Great remuneration and global exposure
  
  

Opportunity to design, and run a full-service travel function within a well-capitalised and reputable organisation. Reporting directly to senior leadership, the role carries full ownership of operational setup, supplier relationships, team build-out, and financial performance.