India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.

D&T Analyst – Product Information Capabilities (Stibo MDM/PIM)

Location: Mumbai/Pune, India (General Mills)

Function: ITQ & Product Information Capabilities (PIC)

Role Type: Full-time, Individual Contributor – Techno-functional

Experience: 6–8 years overall IT experience, with strong Stibo STEP MDM/PIM background

About The Role

We are looking for a hands-on Stibo STEP PIM/MDM professional to join our Product Information Capabilities (PIC) team as a D&T Analyst – Product Information Capabilities.

In this role, you will be the techno-functional analyst for our enterprise Product Information Management (PIM) and Master Data Management (MDM) capabilities on Stibo STEP, working closely with business stakeholders, internal IT teams, and external partners. You will combine Stibo STEP technical skills with a strong understanding of product data, processes, and governance to deliver high-quality, reliable product information to our customers and internal systems.

Key Responsibilities

Product Information & MDM/PIM Analysis

• Understand and support PIM and MDM business processes across the product lifecycle (collect, enrich, validate, approve, publish).
• Translate business needs into clear functional and non-functional requirements for solution / development teams.
• Engage with internal customer teams, ecommerce, digital, and commercial teams on product information support and enhancements.
• Manage or support onboarding and maintenance of product information, ensuring data is complete, consistent, validated, and customer ready.
  
  

Stibo STEP – Techno-functional Ownership

• Act as a hands-on Stibo STEP analyst, able to:
• Understand and work with the Stibo STEP data model (entities, attributes, hierarchies, relationships, inheritance, etc.).
• Able to support requirement analysis and design in Stibo STEP workflows, business rules, validations, UI configurations, dashboards, and tasks.
• Understand Stibo STEP integration end points (APIs, exports/imports, downstream feeds) to be able to collaborate with integration teams.
• Support environment configuration, deployments, and defect analysis in STEP.
• Collaborate with architects and senior engineers to ensure scalable, robust, and compliant solutions on the Stibo STEP platform.
  

Delivery, Support & Continuous Improvement

• Ensure acceptance testing of solutions (functional testing, regression, data validation, and UAT support).
• Provide L2/L3 functional and technical support for issues/errors in PIM and MDM processes, including impact analysis and root-cause investigation.
• Identify and propose process and system improvements to streamline product information flows and enhance data quality.
• Establish, monitor, and report on KPIs/metrics around PIM and MDM (data quality, SLA adherence, issue trends, process efficiency).
• Work in an international, multi-cultural environment, aligning with global and regional teams, and managing time zone overlaps as required.
  
  

Stakeholder Management & Ways of Working

• Manage stakeholder expectations and communication (business, IT, vendors), providing clear updates on requirements, timelines, risks, and issues.
• Partner with project managers, product owners, and scrum teams to deliver enhancements and projects on time and with quality.
• Demonstrate strong problem-solving skills, bias for action, decisiveness, and effective time management in a fast-paced environment.
  
  

Required Qualifications & Experience

• 5–8 years of total IT experience, preferably in enterprise applications, data, or digital domains.
• Proven hands-on experience (minimum 3–4 years) in Stibo STEP MDM/PIM including:
• Practical exposure to Stibo STEP data modeling for product, hierarchy, and reference data.
• Experience with workflows, business rules, validations, and web UI configuration.
• Familiarity with integration patterns (file-based, API-based, real-time/batch) and troubleshooting data/interface issues.
• Solid understanding of PIM/MDM concepts, such as:
• Data governance and stewardship
• Product hierarchies, taxonomy, attributes, and classifications
• Data quality rules and validations
• Multi-channel product data publishing (ecommerce, marketplaces, internal systems)
• Experience working as a business analyst, techno-functional analyst, or product owner proxy in a product/data platform team.
  

Preferred Skills

• Experience with Stibo STEP in a SaaS / cloud environment is an advantage.
• Exposure to consumer-packaged goods (CPG), retail, or ecommerce product information domains.
• Knowledge of integration technologies (e.g., REST APIs, message queues, ETL tools, data pipelines).
• Familiarity with Agile/Scrum ways of working.
• Strong SQL / data analysis skills to investigate and validate data issues.
• Experience in defect management, release management, and environment coordination.
  
  

Competencies & Behaviors

• Strong analytical and problem-solving skills, with the ability to deep-dive into data and system behavior.
• Bias for action – comfortable taking ownership, driving closure, and making decisions with appropriate stakeholders.
• Structured and detail-oriented, with a focus on data quality and process discipline.
• Clear and concise communication skills (verbal and written), able to work with both technical and non-technical stakeholders.
• Comfortable working in an international, multi-cultural setup, collaborating across geographies and functions.
• Team player with a continuous improvement mindset.
  
  

Why Join the PIC Team at General Mills

• Opportunity to work on a strategic Product Information and MDM platform.
• Be part of a high-impact, global transformation journey with Stibo STEP at the core.
• Own a techno-functional role that offers strong exposure to both business and technology.
• Collaborative culture with focus on learning, innovation, and career growth.
  
  

If you have strong hands-on experience in Stibo STEP MDM/PIM and are looking to grow into a techno-functional analyst role driving enterprise product information capabilities, we would be excited to hear from you.

Company Overview

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.