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Digital Associate I, MLDOps, MLDOps
Amazon
naukri
Chennai
0 - 4 years
Not Disclosed
Full time
30 April 2026
Top Skills:
Customer ServiceTechnical WritingIvrAutomationVbDigital AssociatePerlRubyCloud ComputingPhpAutomationC#Case ManagementChefContact CenterCustomer ServiceData CaptureJavaLambdaPerlPhpPowershellRubyScriptingTechnical WritingVersion Control

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Job Description iconJob Description
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  • Understand and execute tasks based on defined instructions, procedures, and guidelines, including adapting to new releases.
  • Create flow diagrams from requirements and translate processes into structured, sequential workflows.
  • Perform repetitive and complex tasks efficiently with high quality, minimal guidance, and quick turnaround when required.
  • Manage multiple assignments, prioritize effectively, meet deadlines, and take ownership of daily targets.
  • Use software tools for data capture, follow organizational processes, and communicate results, including escalating issues or uncertainties.
  • Bachelors degree or equivalent in English, communications, technical writing, or a related field, or comparable job experience
  • Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience with automation and any version control tools
  • Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience with programming/scripting (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or PHP)
  • Experience in the customer service/contact center industry
  • Familiarity with IVR/contact flow design concepts such as routing, attributes, integrations (e.g., Lambda), and case management.


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