Top Skills:
Customer ServiceTechnical WritingIvrAutomationVbDigital AssociatePerlRubyCloud ComputingPhpAutomationC#Case ManagementChefContact CenterCustomer ServiceData CaptureJavaLambdaPerlPhpPowershellReactRubyScriptingTechnical WritingVersion Control
Understand and execute tasks based on defined instructions, procedures, and guidelines, including adapting to new releases.
Create flow diagrams from requirements and translate processes into structured, sequential workflows.
Perform repetitive and complex tasks efficiently with high quality, minimal guidance, and quick turnaround when required.
Manage multiple assignments, prioritize effectively, meet deadlines, and take ownership of daily targets.
Use software tools for data capture, follow organizational processes, and communicate results, including escalating issues or uncertainties.
Key job responsibilities - Understand and work on defined set of instructions, procedures, and guidelines for new tasks/releases
- Create flow diagrams based on the given requirement.
- Perform repetitive exercises based on dynamic instructions without compromising on quality
- Prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines
- Complete complex tasks with minimum guidance and react with appropriate urgency to situations that require a quick turnaround
- Use software tools for data capture and comply with the processes of the organization on a daily basis
- Capture results, communicate and escalate failures/doubts
- Own daily targets against internal and external dependencies
- Bachelors degree or equivalent in English, communications, technical writing, or a related field, or comparable job experience
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience with automation and any version control tools
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience with programming/scripting (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or PHP)
- Experience in the customer service/contact center industry
- Familiarity with IVR/contact flow design concepts such as routing, attributes, integrations (e.g., Lambda), and case management.
Digital Associate I, MLDOps, MLDOps
Amazon
naukri
Chennai
0 - 4 years Not Disclosed
Full time
30 April 2026
Top Skills:
Customer ServiceTechnical WritingIvrAutomationVbDigital AssociatePerlRubyCloud ComputingPhpAutomationC#Case ManagementChefContact CenterCustomer ServiceData CaptureJavaLambdaPerlPhpPowershellReactRubyScriptingTechnical WritingVersion Control
96
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Job Description
Download Resume Understand and execute tasks based on defined instructions, procedures, and guidelines, including adapting to new releases.
Create flow diagrams from requirements and translate processes into structured, sequential workflows.
Perform repetitive and complex tasks efficiently with high quality, minimal guidance, and quick turnaround when required.
Manage multiple assignments, prioritize effectively, meet deadlines, and take ownership of daily targets.
Use software tools for data capture, follow organizational processes, and communicate results, including escalating issues or uncertainties.
Key job responsibilities - Understand and work on defined set of instructions, procedures, and guidelines for new tasks/releases
- Create flow diagrams based on the given requirement.
- Perform repetitive exercises based on dynamic instructions without compromising on quality
- Prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines
- Complete complex tasks with minimum guidance and react with appropriate urgency to situations that require a quick turnaround
- Use software tools for data capture and comply with the processes of the organization on a daily basis
- Capture results, communicate and escalate failures/doubts
- Own daily targets against internal and external dependencies
- Bachelors degree or equivalent in English, communications, technical writing, or a related field, or comparable job experience
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience with automation and any version control tools
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience with programming/scripting (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or PHP)
- Experience in the customer service/contact center industry
- Familiarity with IVR/contact flow design concepts such as routing, attributes, integrations (e.g., Lambda), and case management.