General Duties & Responsibilities

• Identifies errors in calculations and balances and make corrections.
• Receives and prepares physical documents for delivery to the sorting department. Performs online reject-repair using a CRT and physical documents.
• Physically repairs rejects.
• Prepares transit cash letters.
• Prepares and dispatches client statements and adjustments as needed.
• Prepares cash letter of return items.
• Performs data entry on an input device/application.
• Reconciles and properly documents all out of proof conditions.
• Compares work product with word standards for accuracy.
• Other related duties assigned as needed.

Education Requirements

High school diploma or GED.

General Knowledge, Skills & Abilities

• Capacity to lift or move up to 30 pounds
• Proficient written and oral communication skills in dealing with employees or external customers/clients
• Knowledge of procedures used to segregate and distribute output
• Knowledge of balancing and correction procedures
• Proficient in entering data into various PC software packages
• Proficient in classifying computer output Knowledge to operate a computer effectively and utilize software packages required by the position
• Proficiency to encode 1,000-1,500 items per hour.

FIS Job Level Description

• Developing support role.
• Moderate skills with high level of proficiency.
• Has complete understanding of data control department.
• May coach junior technical staff.
• Works under general supervision with latitude for independent judgment.
• May consult with senior peers on more complex issues.
• Typically requires a minimum of two or more years of data control/encoding experience with at least one year as a Data Control Associate I.