AHEAD is searching for an Automation Engineer to be a part of our Managed Services team. This individual will provide DevOps functions supporting our growing Managed Services business. This individual will develop automated solutions, implement CI/CD processes, ensure security and compliance, and collaborate with internal teams. The automation engineer must have a strong technical background, analytical skills, and excellent collaboration skills. The ideal candidate will have experience with infrastructure as code, containerization, and orchestration technologies.

Roles & Responsibilities: 

• Partner with internal teams to identify and prioritize automation opportunities
• Develop tools to automate the standup of Elastic Observability for customers and provide ongoinglifecycle management of the platform
• Develop internal automation tools and applications to reduce upgrade times
• Develop applications for new customer onboardings to improve accuracy and time to go-live
• Partner with other teams to integrate automation functions with ServiceNow
• Implement and maintain CI/CD processes to ensure that changes are tested, approved, and deployed in an automated and secure manner
• Work with security and compliance teams to implement security and compliance controls and ensure that they are being followed
• Create and maintain technical documentation.
• Serve as a subject matter expert and escalation point for automation technologies
• Communicate with customers and internal team with transparency
• Complete training and certification as assigned to further skills and knowledge

Qualifications: 

• A college degree or equivalent in Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education.
• Minimum of 5 years of related experience.
• Managed services or consulting experience required
• Experience with Scrum methodologies and ability to lead Scrum sessions to optimize software release testing and deployment efforts.
• Experience with databases (e.g. MySQL, ElasticSearch, etc.)
• Experience usings release/DevOps Tools (e.g.Jenkins, Artifactory, SonarQube, etc.)
• Experience with source control tools and methods (Git)
• Experience with infrastructureas code tools (e.g.Terraform, Ansible)
• Experience with performance monitoring tools (e.g.Elastic, LogicMonitor, SolarWinds, etc.
• Strong scripting skills (e.g. Bash, Python)
• Experience integrating tools with ServiceNow
• Experience with Linux and Windows operating systems
• Basic knowledge of enterprise IT systems including Windows, Active Directory, DHCP/DNS, routers/switches, firewalls, storage, compute, virtualization
• Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels.
• Understanding of general IT security principles and how to ingrain security best practices in the development lifecycle
• Self-motivated with the ability to work in a fast-paced environment
• Excellent problem-solving and troubleshooting skills
• Demonstrated commitment to continuous learning and personal development.

Why AHEAD:

• Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
• We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

USA Employment Benefits include

• Medical, Dental, and Vision Insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave
• Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
• The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.