Application Production Support Analyst
Synechron
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Job Description
Responsibilities
Direct Responsibilities
Infrastructure and Technical - Execute requested actions based on defined procedures and processes:
- Deploy OS & middleware Security/Technical Patches
- Decommission un-used servers and middleware.
- Application/Infra Incident/Problem/Change Management
- Application releases and deployment
- Application/Infra Monitoring
- Application/Infra Automation
- Cloud/Kubernetes Administrations
- Implementation of various dashboards tailored to the needs of different teams/technologies
Technical & Behavioral Competencies
- Strong Knowledge of ITIL
- Strong knowledge IT infrastructure
- Strong knowledge on Cloud technologies and experienced in Kubernetes & Containers
- Strong Knowledge & experience on technologies like RHEL Linux, Windows, AIX, WAS, CFT and MQ
- Experience with System Scripting on tech like Ansible, Shell Script, PowerShell, Terraform
- Familiarity with DevOps tooling DevOps (Gitlab, Artifactory, Jenkins, SonarQube, Ansible)
- Familiarity with Scheduling tools like Autosys, Control M
- Familiarity with database technology is required: Oracle and SQL Server
- Good written and spoken English.
- Measure and identify areas for improving Quality and overall Delivery.
- Able to communicate efficiently.
- Good Team Player
About The Company
Synechron
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,000+, and has 55 offices in 20 countries within key global markets. For more information on the company, please visit our website: www.synechron.com.
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