Account Manager - B2B Sales
Airtel Africa
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Job Description
- Purpose of the Job
- The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business.
- Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts.
- Deliver Data, Voice and Fixed Line installation as per assigned targets
- New account break-in (hunting) for Data, Voice and Fixed Line.
- Cross-sell multi-product lines in existing and new customer
- Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity
- Be aware of competition plans & collect insights for market intelligence
- Monitor competitions customer offerings and planning sales interventions for different class of clients.
- Build and maintain strong, long lasting client relationships
- Negotiate and close orders/contracts to maximize revenue
- Develop new business through upsell and cross-sell with existing clients
- Ensure timely and successful delivery of our solutions as per client needs.
About The Company
Airtel Africa
Airtel Africa is a leading provider of telecommunications and mobile money services, with a presence in 14 countries in Africa, primarily in East Africa and Central and West Africa. Airtel Africa offers an integrated suite of telecommunications solutions to its subscribers, including mobile voice and data services as well as mobile money services both nationally and internationally. The Group aims to continue providing a simple and intuitive customer experience through streamlined customer journeys
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