🚀 Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support!
📍 Locations: Pune (Interview), Job Locations: Pune
🗓️ Walk-In Dates: 3rd April 2026
⏰ Time: 10:00 AM to 1:00 PM
🏢 Venue: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057
🔔Mode: 100% Work from Office (WFO)
👥 Who Were Hiring
We are looking for customer-focused individuals with 1 to 3 years of international voice processing experience to join our International Voice Support team. As a Customer Support Executive, you will be the first point of contact for global customers, assisting them with queries, troubleshooting issues, and ensuring a seamless service experience.
💼 Key Responsibilities
- Handle inbound and outbound calls from international customers.
- Resolve product or service-related queries and complaints in a timely and professional manner.
- Provide accurate information and troubleshoot customer concerns effectively.
- Ensure high levels of customer satisfaction and experience.
- Document all interactions in the system as per process guidelines.
- Meet or exceed performance metrics such as call quality, response time, and customer satisfaction scores.
- Collaborate with internal teams to resolve complex issues.
Required Qualifications & Skills:
- Must be a graduate in any discipline.
- 1 to 3 years of experience in international voice process/customer support preferred.
- Excellent verbal communication skills in English.
- Should be comfortable to work in night shifts/rotational shifts.
- Prior experience in BPO/Call Center environment.
- Familiarity with CRM tools and ticketing systems.
- Ability to handle pressure and multitask effectively.
📝 Mandatory Documents to Carry
- Updated printout of your resume
- Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
- All original academic documents for verification:
▸ 10th & 12th Marksheets
▸ Graduation (All Semesters, CMM, Provisional & Degree Certificate)
⚠️ Laptops & cameras are not permitted due to security restrictions.
Government ID is mandatory for entry into the campus.
📌 How to Attend the Walk-In
- Carry a copy of this email/invitation
- Register your application in advance
- Walk into the Infosys Phase III, Hinjewadi Campus on 3rd April 2026 between 10:00 AM 1:00 PM
🌟 Why Infosys BPM?
- 💼 Work with a global brand
- 📚 Extensive training & upskilling programs
- 🚀 Fast-track career growth in tech support or customer success
- 🌏 Dynamic, inclusive, and team-oriented culture
Come build your career with Infosys BPM. Lets grow, together.
We cant wait to meet you!
Warm Regards,
Talent Acquisition Team
📩 Infosys BPM Ltd.
💼 Human Resources | INFY HR
🌐 www.infosysbpm.com
📍 Bangalore | Pune | Global Locations
Transforming Talent | Empowering Careers
1-3 years96
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Job Description
Download Resume🚀 Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support!
📍 Locations: Pune (Interview), Job Locations: Pune
🗓️ Walk-In Dates: 3rd April 2026
⏰ Time: 10:00 AM to 1:00 PM
🏢 Venue: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057
🔔Mode: 100% Work from Office (WFO)
👥 Who Were Hiring
We are looking for customer-focused individuals with 1 to 3 years of international voice processing experience to join our International Voice Support team. As a Customer Support Executive, you will be the first point of contact for global customers, assisting them with queries, troubleshooting issues, and ensuring a seamless service experience.
💼 Key Responsibilities
- Handle inbound and outbound calls from international customers.
- Resolve product or service-related queries and complaints in a timely and professional manner.
- Provide accurate information and troubleshoot customer concerns effectively.
- Ensure high levels of customer satisfaction and experience.
- Document all interactions in the system as per process guidelines.
- Meet or exceed performance metrics such as call quality, response time, and customer satisfaction scores.
- Collaborate with internal teams to resolve complex issues.
Required Qualifications & Skills:
- Must be a graduate in any discipline.
- 1 to 3 years of experience in international voice process/customer support preferred.
- Excellent verbal communication skills in English.
- Should be comfortable to work in night shifts/rotational shifts.
- Prior experience in BPO/Call Center environment.
- Familiarity with CRM tools and ticketing systems.
- Ability to handle pressure and multitask effectively.
📝 Mandatory Documents to Carry
- Updated printout of your resume
- Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
- All original academic documents for verification:
▸ 10th & 12th Marksheets
▸ Graduation (All Semesters, CMM, Provisional & Degree Certificate)
⚠️ Laptops & cameras are not permitted due to security restrictions.
Government ID is mandatory for entry into the campus.
📌 How to Attend the Walk-In
- Carry a copy of this email/invitation
- Register your application in advance
- Walk into the Infosys Phase III, Hinjewadi Campus on 3rd April 2026 between 10:00 AM 1:00 PM
🌟 Why Infosys BPM?
- 💼 Work with a global brand
- 📚 Extensive training & upskilling programs
- 🚀 Fast-track career growth in tech support or customer success
- 🌏 Dynamic, inclusive, and team-oriented culture
Come build your career with Infosys BPM. Lets grow, together.
We cant wait to meet you!
Warm Regards,
Talent Acquisition Team
📩 Infosys BPM Ltd.
💼 Human Resources | INFY HR
🌐 www.infosysbpm.com
📍 Bangalore | Pune | Global Locations
Transforming Talent | Empowering Careers