Senior Business Analyst
Ecolab Global Services
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Job Description
- Serves as the primary liaison between business stakeholders and technical delivery teams, ensuring requirements are clearly defined, documented, and prioritized.
- Develops comprehensive artifacts including business requirements, functional specifications, process flows, and user stories with well-defined acceptance criteria.
- Collaborates closely with developers, architects, and product owners to support solution design, ensure alignment with requirements, and maintain traceability across the software development lifecycle, including testing (UAT), defect resolution, and deployment.
- Supports release planning, change management, and user adoption activities through effective communication, training, and documentation.
- Identifies opportunities for automation, efficiency gains, and continuous improvement, contributing to overall process transformation and operational excellence initiatives.
- Applies advanced professional knowledge to independently manage moderately complex initiatives, provide guidance and mentorship to junior analysts, and contribute to broader transformation programs.
- Operates with limited oversight and typically reports to a Manager.
- Typically requires a bachelors degree and 58 years of relevant experience (or equivalent combination), with strong functional expertise in ServiceNow and experience working in Agile delivery environments.
- ServiceNow and ITIL certifications are preferred.
About The Company
Ecolab Global Services
A trusted partner for millions of customers, Ecolab (NYSE: ECL) is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. Building on a century of innovation, Ecolab has annual sales of $15 billion, employs more than 48,000 associates and operates in more than 170 countries around the world. The company delivers comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use. Ecolab’s innovative solutions improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets.
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